We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
Great service! Thanks
01/04/14
City Link took 3 working days to deliver a next day parcel
01/04/14
Collected around 3pm and delivered in less than 24 hours the other end! Very smooth transition.
01/04/14
cool
01/04/14
No comment left by this customer.
01/04/14
No comment left by this customer.
01/04/14
excellent service
01/04/14
very prompt collection and friendly staff and very helpful
01/04/14
The overall experience was excellent however one thing that would make it perfect is giving a set time for collection to avoid wasting a day
01/04/14
No comment left by this customer.
01/04/14
Great service at an excellent price. We send to Greece quite often will use Parcelmonkey as our first choice. Thank you.
01/04/14
courier did not come on the date they said they would and didnt message me to say they wouldnt be able to or let me know when they would
01/04/14
Parcel collected on day requested.
01/04/14
None necessary!
01/04/14
Absolute rubbish. damaged my goods and refused to compensate, will not be using again
01/04/14
It was quick to enter details, hassle free. Reasonable charge. Returning Customer. Recommended
01/04/14
Very poor missed collection twice, then when eventually collected our customer received the goods completely damage
01/04/14
fantastic service well done !!
01/04/14
No comment left by this customer.
01/04/14
Late and **** service
01/04/14
No comment left by this customer.
01/04/14
No comment left by this customer.
01/04/14
Thank you parcel was delivered quickly and safely
01/04/14
Clear and cheap
01/04/14
No comment left by this customer.
01/04/14
Tell customers wether things will be picked up am or pm
01/04/14
Poor, delivered to the wrong address
01/04/14
Quick and simple to book. On time pick up and delivery. Great value.
01/04/14
Fantastic service, thank you
01/04/14
No Communication, No Customer Service, No Help at all. Please revert back to how you USED TO BE - until this happens, WONT USE AGAIN!.
01/04/14
No comment left by this customer.
01/04/14
Always a day late on collection of on all our orders after we have had to chase, not aways good service, not sure if we would use again
01/04/14
Driver was extremely helpful and accommodating. Service is fast, efficient and very reasonable priced.
01/04/14
No problem at all!! Will definitely use again!!!
01/04/14
No comment left by this customer.
01/04/14
Swift service.Will use you again in the future.No problemshad my parcel the next day.well done
01/04/14
Picked up and delivered as you described. Perfect service
01/04/14
it was absolutey shocking, took over a week to pick my item up and i paid for nex day delivery
01/04/14
Very good service provided by CityLink
01/04/14
No comment left by this customer.
01/04/14
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