We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Very efficient and competitively priced service. Will definitely be back. Thank you!
15/04/14
great service thanks :)
15/04/14
Your website doesn't make it clear that you supply a pre-labelled polybag and obviously your missing a key selling point of your service.
15/04/14
Always use Citylink via parcel monkey and both are always exceptional.. Good value & user friendly website!
15/04/14
No comment left by this customer.
15/04/14
Our parcel is still awaiting collection from Wednesday 8th April. How do we get in contact and with whom to sort this out?
15/04/14
No comment left by this customer.
15/04/14
Superb service from start to finish, very pleased as is my Customer
15/04/14
Collection for 09/4/14 for next day delievery but finally picked up 11/04/14 and not sure it's been delievered yet!
15/04/14
I am very happy with a service provided, easy, siple and quick. Thanks a lot, highly recommended.
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
great
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
Quick service and will recommend.
15/04/14
Great service. Simple, easy and efficient. Our parcel broker of choice!
15/04/14
As Described, A1+ Thanks ParcelMonkey!
15/04/14
First 3 consignments sent via Parcelmonkey delivered promptly - thank you
15/04/14
The code bar didn't work at the post office, so the employee had to manually write the code. Everything else was perfect!
15/04/14
This is the fastest delivery group from the U.K. for me!!! Thank you! Kind regards! Eva from Hungary
15/04/14
Fantastic service. We don't bother looking for anyone else to handle our parcel carrying service
15/04/14
Our order confirmation went into your spam box and the collection very nearly didnt happern.....
15/04/14
No comment left by this customer.
15/04/14
Very simple to book
15/04/14
Satisfied with the service. Picked up on time and delivered as stated. Thankyou.
15/04/14
Very quick and efficient service will be using again.
15/04/14
a 24 hour delivery took 96 hours very very poor
15/04/14
Everything went smoothly, couriers attempted redelivery a number of times. Happy with the service.
15/04/14
nice user interface, friendly buttons, and of course, an excellent service as always provided by citylink
15/04/14
Picked up when stated, no problems
15/04/14
excellent service better than parcel pete leave **** all to parcel pete
15/04/14
No comment left by this customer.
15/04/14
No comment left by this customer.
15/04/14
Great service as always
15/04/14
Excellent interface, easy ordering. Best price around, too!
15/04/14
Collection was within a reasonable timeframe from booking online and parcel delivered safely the same day
15/04/14
