We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
I sent very well packed china to Indonesia. 2 pieces were broken.
12/04/14
Was ok device but no communication on collect time then I waiting no one turned up. And had to phone my customer no collection had happened
12/04/14
The service is good, you should arrange package tracking more clearly, the rest is perfect
12/04/14
You were a day late collecting
12/04/14
+++++++++++++
12/04/14
1st class service, collected and delivered with no fuss
12/04/14
No comment left by this customer.
12/04/14
No comment left by this customer.
12/04/14
Great service , very reasonable price , quick and efficient thank you
12/04/14
Took a day off work to wait for parcel to be collected...courier didnt show. Not Happy at all :-(
12/04/14
All good thank you
12/04/14
No comment left by this customer.
12/04/14
My only area of possible improvement would be to improve the tracking info speed. Regards, Ian Crisp...
12/04/14
Very quick and easy
12/04/14
No comment left by this customer.
12/04/14
The collection should have been on Monday, it was collected on Friday .
12/04/14
No follow up support, just left to deal with parcelforce
12/04/14
Would be nice to know when pick up would be am / pm this would be helpful. Otherwise service is excellent
12/04/14
Easy, quick process.
12/04/14
HAD TO REBOOK BECAUSE OF NO SHOW BY COURIER! SO 2 DAYS WASTED.
12/04/14
Everything went smoothly but would like to know when the pick up time would be, just to help organise my day
12/04/14
Excellent service
12/04/14
Your service is very bad. The parcel was not even collected and my money has been taking out of my account. Contact me back ASAP.
12/04/14
no comment
12/04/14
very happy great service
11/04/14
no comment
11/04/14
Would be helpful to have better checking on data entry - not all addresses correctly print on the shipping label
11/04/14
my order was meant to be delivered in 2-3 working days. it was very late and now my client has gone away so there is nobody to receive it!
11/04/14
no comment
11/04/14
We are happy with the service as it arrived quickly to destination, but we had to wait quite a longtime for the collection.
11/04/14
An icon with print your labels now I would have liked as I was confused and did't know that they were mailed to me.
11/04/14
Spot on again
11/04/14
Don't think there is anything to improve on. Will be using you again very soon. First class service and price thank you.
11/04/14
no comment
11/04/14
I've tried to contact but no reply. My parcel wasn't collected...
11/04/14
no comment
11/04/14
It's a pain to have to print labels as not many people have printers
11/04/14
Prompt and efficient. Great value for money. Thank you!
11/04/14
no comment
11/04/14
no comment
11/04/14
