We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
Very good service. Promp pick up and very quick delivery. Thanks
02/04/14
No comment left by this customer.
02/04/14
An excellent service as always, no faults whatsoever.
02/04/14
You have lost my parcel/ not delivered it to the address I requested
02/04/14
No comment left by this customer.
02/04/14
Very fast and good service
02/04/14
No comment left by this customer.
02/04/14
Pick up of parcel as promised ***careful transport***speedy delivery***Would always recommend parcel monkey
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
courier collected on right day was very effecient
02/04/14
Great
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
It would be great if you could be more precise on the collection time
02/04/14
Parcel not collected on agreed date. Paid £60 for overnight delivery that took 3 days!! Not impressed at all. Rebate wanted
02/04/14
The website was complex and frustrating but the carriage and delivery fast and efficient. Customer impressed.
02/04/14
i have used parcel monkey a number of times, and no doubt will again, and i find them to be very reliable what more can ask thank you
02/04/14
Parcel was not collected. Had to re-schedule twice. No contact methods on website other than a mail address. Customer service has now gone.
02/04/14
The parcel was picked up on time so was very happy with the service!
02/04/14
Easy,smooth transaction
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
excellent!
02/04/14
No comment left by this customer.
02/04/14
Courier is a nightmare. By having them as an option you severely damage your reputation as there is ALWAYS problems with them
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
Well done.. Once again you saved me money.. Parcel was delivered on time.. Very happy and will use again.. Thanks
02/04/14
No comment left by this customer.
02/04/14
parcel had shown obvious signs of damage
02/04/14
Supposed to pick up Friday, waited in ALL DAY, you have no contact number, very frustrating, had to wait in on Monday, **** service!
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
No comment left by this customer.
02/04/14
I originally booked a pick up for 27/03 but the parcel wasn’t picked up it was rescheduled for 31/03 and didn’t get collected until 01/0
02/04/14
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