We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Very good, reliable, quick, better value than competitors - certainly use again - Alex, Velocity
17/04/14
I am still waiting to receive delivery? have no number to contact you, please call rosie on 01483 301673
17/04/14
Our parcel did not arrive next day. We had paid for this service.
17/04/14
Beltin!
17/04/14
you completely failed to book the package in with Parcel force or issue a shipping label. I want my payment refunded!!
17/04/14
Parcel not collected on arranged day.Courier contacted who took no responsibilty nor would reschedule the collection directly.
17/04/14
Brilliant service thank you!
17/04/14
No comment left by this customer.
17/04/14
Parcel was not collected, I had to take it down to the depot. This is the usual outcome of a 'collection'
17/04/14
i requested pick up before 1pm. it wasnt picked up until later which caused me some inconvenience
17/04/14
No problems encountered throughout.
17/04/14
No comment left by this customer.
17/04/14
Excellent Service. Drop off at depot this time, good saving, trouble free - recommended
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
Great would use again
17/04/14
Parcel not collected on time and also delivered late. Poor service.
17/04/14
great price for lots of boxes to the states. Recieved in good order and on time...thank you
17/04/14
Easy to use, on time, great value.
17/04/14
Excellent, as always. Thank you
17/04/14
You missed the collection, and you have our address down wrong on your database so we can't use the HOME button.
17/04/14
No comment left by this customer.
17/04/14
Great price and service, thanks.
17/04/14
No comment left by this customer.
17/04/14
vg and easy thanks
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
Collection 1 courier no show, same on re-arranged day, day 3 after I chased them collection made overnight took 5 days!
17/04/14
considering you attemped to steal from me, i wont ever use this service again.
17/04/14
Paid extra to have parcel delivered next day by 12 noon but parcel was not collected on right day so arrived a day late!
17/04/14
Very easy to use service, however a bit difficult to contact you guys if we need via the phone! otherwise perfect for delivering bulky items
17/04/14
No comment left by this customer.
17/04/14
Very bad, I booked a 24hr parcel, and it took 4 days, how do I claim?
17/04/14
Great service,will do business with you again.thanks
17/04/14
Can not fault the service that you offer, and will use you in the future. Saves time and money not having to go to the post office.
17/04/14
Thank you very much
17/04/14
No comment left by this customer.
17/04/14
Prompt service. Recommend
16/04/14
no comment
16/04/14
no comment
16/04/14
