We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
All good very helpful staff
14/04/14
No one came to pick up on collection day, I lost £160.00 waiting for pick up next day. Terrible service.
14/04/14
Its rather complicated registering, why not allow one time customers to use your service without having to register.
14/04/14
No comment left by this customer.
14/04/14
would be better if the labels could be printed instantly instead of waiting
14/04/14
Didn't collect the parcel. Went to the wrong address
14/04/14
No comment left by this customer.
14/04/14
Great. AAAAAAAAAAAAAAAAA++++++++++++++++
14/04/14
No comment left by this customer.
14/04/14
Easy to use website, quick pick up, very pleased with service. Better if update tracking at point of pick up but I'm just being picky now.
14/04/14
Did exactly what it said would be done. Always kept updated
14/04/14
Excellent as usual
14/04/14
No comment left by this customer.
14/04/14
Good service, a two hour collection slot would be perfect.
14/04/14
cheap, fast reliable service
14/04/14
Speedy and cheap and reliable
14/04/14
No comment left by this customer.
14/04/14
Excellent Service.
14/04/14
07.30 to noon parcel arrived at 13.40. Why did I pay the extra?
14/04/14
No comment left by this customer.
14/04/14
Today is the 3rd consecutive time a package arranged for collection hasn't been picked up (April 8th, 9th, 14th).
14/04/14
Easy. I've used other services and something always went wonkey.
14/04/14
Collection didn't turn up for 2 days and only turned up after I contacted them directly! Horrendous customer service by the company ( DX )
14/04/14
Very quick service,much appreciated
14/04/14
EXCELLENT THANKS !
14/04/14
good thanks
14/04/14
No comment left by this customer.
14/04/14
Excellent
14/04/14
Poor communication with dx as they said they never had information through for pick up!
14/04/14
all perfect from collection to delivery!
14/04/14
No comment left by this customer.
14/04/14
excellent service extremely prompt collection very friendly staff
14/04/14
Top service, never been let down, does exactly what you need.
14/04/14
No comment left by this customer.
14/04/14
Failed collection.
14/04/14
the two parcels sent have been picked and delivered as required
14/04/14
No comment left by this customer.
14/04/14
I have used lots of parcel firms but i must be honest this is the best one by far, The driver helped me check i had done everything correct
14/04/14
parcel was booked on 7th for collection on th 8th not collected till 9th, supposed to be next day delivery not delivered untill 11th
14/04/14
No comment left by this customer.
14/04/14
