We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
No comment left by this customer.
16/04/14
I paid for next day delivery & the parcel was collected on Apr 10th. It still has not been delivered. Not a service I will be pay for again!
16/04/14
Excellent service. Many thanks.
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
Good - as always. Thank you.
16/04/14
Paid for next day delivery, eventually arrived 5 days later.
16/04/14
No comment left by this customer.
16/04/14
just stop spam me asking for feedback every time I send something, **** off
16/04/14
Service is excellent, easy and reliable.
16/04/14
All went well thank you!
16/04/14
fast very well priced and picked up for delivery at the time indicated
16/04/14
The collection process is a little hit and miss....no option of am or pm just between 8.00 and 18.00 or something like that.
16/04/14
Good service
16/04/14
Very quick and easy thankyoy
16/04/14
-
16/04/14
An excellent service, fulfilling all promises, I would definitely use again and would highly recommend *****
16/04/14
First use. Website simple, plenty of options. Collection went to plan. Quick delivery. Fair price. I'd use you again! KS
16/04/14
No complaints as usual thank's
16/04/14
Great service and speed and fantastic prices. Recommended!
16/04/14
No times are offered for pickup. I had to waste a whole day waiting for collection which turned up at 5.30pm. no customer service opt
16/04/14
Courier failed to collect on 2 days. (NO explanation) despite numerous calls from myself. I will not be using either of you in the future.
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
Parcel Monkey service was great, city link however never delivered next day (Friday), it was delivered Monday which was very disappointing
16/04/14
Parcel Monkey Good - Courier poor!
16/04/14
Very prompt collection service and impressed with 2 day delivery at competitive price. Will use again
16/04/14
Finding tracking numbers in your system is very annoying. I would LOVE to see a search function where I can search a name or postal code.
16/04/14
very good pricing and efficient service
16/04/14
couldnt improve. very fast & brilliant transaction
16/04/14
No comment left by this customer.
16/04/14
No comment left by this customer.
16/04/14
Always "waiting for city link" !!!!!
16/04/14
We have written a letter. I await a response there did not appear to be any other way of contacting you. The parcel was not collected.
16/04/14
Super service again. Thank you
16/04/14
Great service and price will be using Parcel Monkey again thankyou
16/04/14
Easy to order collected and delivered on time BUT City link telephone number given to me was incorrect Thank you
16/04/14
make sure driver always has labels as I was a bit worried sending it off in the van without one, also signing out the parcel would help
16/04/14
No comment left by this customer.
16/04/14
Company arrived a day later than we expected - however PM always do a good job and we are happy
16/04/14
