We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,883 reviews.
Parcel was not collected, 2nd time this week, had to take it to depot myself.
30/03/14
All good thanks
30/03/14
Fantadtic service very fast. recommended
30/03/14
after waiting in all day and leaving instructions to leave parcel at No 3 we missed the delivery On 26/03 no card was left got parcel 27/03
30/03/14
Quick, easy, far less hassle than other competition!
30/03/14
good price and seamless automation. would recommend.
30/03/14
No comment left by this customer.
30/03/14
Excellent service
30/03/14
No comment left by this customer.
30/03/14
price was great, service was great, everything we'd hoped for.
30/03/14
Outstanding service, delivered next morning 8.37am from London. Brilliant service
30/03/14
parcel monkey done there job well as the always do. it was pacel force that was'nt up2 scratch. they smashed the item
30/03/14
No comment left by this customer.
30/03/14
No comment left by this customer.
30/03/14
No comment left by this customer.
30/03/14
No comment left by this customer.
30/03/14
Excellent service again as usual. Quality reliable courier who comes highly recommeded Thank you
30/03/14
No comment left by this customer.
30/03/14
Excellent service. Parcel was delivered very quickly
30/03/14
No comment left by this customer.
30/03/14
courier arrived two days late
30/03/14
Ok
30/03/14
No comment left by this customer.
30/03/14
Parcel collected 2 days late with zero communication, tracking number didn't work, no reply to my email complaint, no delivery confirmation!
30/03/14
No comment left by this customer.
30/03/14
No comment left by this customer.
30/03/14
no comment
30/03/14
no comment
30/03/14
I paid for next day delivery and the parcel wasn't colelcted until Thursday instead of Monday! I'd like compensating.
30/03/14
collected on Monday on a next day delivery , delivered on Wednesday
30/03/14
My goods were meant to be delivered Tues 25th March. After 39 calls I didn't get my goods until sat 29th. Very poor service.
30/03/14
no comment
30/03/14
if only I could instruct Citylink to leave safe! I wasn't in.
30/03/14
no comment
30/03/14
Great service, easy to arrange.
30/03/14
never picked it up .wife waited all day.think the bloke who you were to deliver it to is still waiting.
30/03/14
Confirmation email received and collection/delivery prompt.
30/03/14
I wasn't told a time just a day, popped out for 20 mins and missed post, not even a call to say on way or here. Very poor service!!
29/03/14
All good, however a narrower collection window would be good :)
29/03/14
The parcel wasn't collected on the right day but once it was the delivery was fast and professional
29/03/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
