We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
According to tracking, parcel arrived at destination today, sadly no-one in but will be dropped off at village PO. Very good.
15/04/14
well done picked up and delivered the next day
15/04/14
Excellent fast delivery to France - very impressed
15/04/14
great service
15/04/14
No comment left by this customer.
15/04/14
very poor,collction was on monday still uncollected on friday and i had to deliver personally,90 miles return jouney had i still have no ref
15/04/14
goo service again
15/04/14
No comment left by this customer.
15/04/14
I dropped it off at your Maidstone depot after 5pm, you delivered it to Plymouth less than 24hrs later, only slow bit was sending the label.
15/04/14
very good service
15/04/14
Couldn't be happier with the service. This was my first time using Parcel Monkey, and I'll definitely be back soon. Thank you!
15/04/14
Very pleased with Parcel Monkeys service..picked up and delivered as I wanted..couldn't ask for more..♡♡♡
15/04/14
Excellent , picked up when said and delivered on time
15/04/14
great.
15/04/14
Brilliant service, parcel collected at 2pm, very pleasant & happy chap. Delivered next day as promised. Superb, will use you again.
15/04/14
No comment left by this customer.
15/04/14
didn't have to wait in all day and it was delivered early the next day would use again.
15/04/14
No comment left by this customer.
15/04/14
only part find hard is booking forms are a bit slow to fill in
15/04/14
Always prompt and polite collection, never any probs at the other end
15/04/14
when placing my order your delivery time for my order was meant to be the Friday the 10th. it never arrived until Monday too late
15/04/14
Very polite driver
15/04/14
No comment left by this customer.
15/04/14
Detailed, competitive pricing and prompt customer service. My first choice at the moment among this kind of site.
15/04/14
very good service
15/04/14
No comment left by this customer.
15/04/14
Easy, Cheap & Efficient - Satisfactory in every way. Highly recommended.
15/04/14
Very professional and courteous staff. Item delivered on time as requested. Will definitely use again
15/04/14
your service was perfect thank you, i will use you all the time thanks again.
15/04/14
Very efficient and competitively priced service. Will definitely be back. Thank you!
15/04/14
great service thanks :)
15/04/14
Your website doesn't make it clear that you supply a pre-labelled polybag and obviously your missing a key selling point of your service.
15/04/14
Always use Citylink via parcel monkey and both are always exceptional.. Good value & user friendly website!
15/04/14
No comment left by this customer.
15/04/14
Our parcel is still awaiting collection from Wednesday 8th April. How do we get in contact and with whom to sort this out?
15/04/14
No comment left by this customer.
15/04/14
Superb service from start to finish, very pleased as is my Customer
15/04/14
Collection for 09/4/14 for next day delievery but finally picked up 11/04/14 and not sure it's been delievered yet!
15/04/14
I am very happy with a service provided, easy, siple and quick. Thanks a lot, highly recommended.
15/04/14
No comment left by this customer.
15/04/14
