We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
smooth transaction, delivered on time, thanks
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Excellent service. Will use again for international shipping.
14/05/14
Still not sure the parcel arrived. Tracking NR not valid for system. Picked up a day too late.
14/05/14
EMAILED AND STILL NO REPONSE. WEBSITE DELAYS IN UPDATING DETAILS. AWFUL
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
you didnt another courier. Very very poor
14/05/14
No comment left by this customer.
14/05/14
Very pleased thank you. Great service
14/05/14
Good service, minus point I book in a printer-free service, but then you ask me to print label for package.
14/05/14
Easy to use website, good prices, fast collection/delivery, labels supplied, so easy, cannot fault you!!
14/05/14
I have to say that I've onlt just started using you and have nothing but praise. The City Link driver is a pleasure to deal with
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
I can't seem to find a contact number or email address????? We need compensation for a Courier parcel!
14/05/14
No complaints
14/05/14
Arrived to collect the item when they said they would and was able to keep track of the progress of the parcel.
14/05/14
No comment left by this customer.
14/05/14
great service,totally professional and highly recommended
14/05/14
Very nice service thank you
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Everything worked as it should have done. Only negative was that driver did not give my wife any receipt for the item he collected.
14/05/14
excellent,
14/05/14
Easy, good value and efficient
14/05/14
No comment left by this customer.
14/05/14
very quick and safely arrived!
14/05/14
I paid for a track and trace option yet no information is available I have no idea where my parcel is at all & no answer from DX when I call
14/05/14
Always an excellent service
14/05/14
Twice you said you would pick up but didn't. I gave up and then you turned up when I didn't have the parcel with me.
14/05/14
Packages were due for Friday delivery, but didn't arrive until Monday
14/05/14
One of my parcels was not collected. Even with a confirmation they still had no record of the order. Had to rebook collection
14/05/14
No comment left by this customer.
14/05/14
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