We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
No comment left by this customer.
14/05/14
very satisfactory service
14/05/14
not collected for the third day running
14/05/14
No comment left by this customer.
14/05/14
I found the service was easy to access, and the parcel was collected and delivered promptly for a reasonable price.
14/05/14
has not been collected
14/05/14
Terrible service yet again from Courier. Parcel Monkey seemily do not care as you cant contact them.
14/05/14
No comment left by this customer.
14/05/14
I have not heard from the courier despite chasing them up - very disappointing comms.
14/05/14
Awful. Awful. Awful. Pick up late. Delivery late. Goods damaged! Promises broken!
14/05/14
Recipient was charged for customs and duties though you gave the impression we were paying for the entire survice. You should tell customers
14/05/14
Absolutely no support. Driver failed to turn up and then tried to charge me again for redelivery. Abhorrent service
14/05/14
pickup a day late and received with badly damaged packaging
14/05/14
No comment left by this customer.
14/05/14
Value for money and easy to use web site
14/05/14
Collected promptly and politely. Delivered safely in a reasonable time
14/05/14
Well you could answer your phones for a start, and collect on the day booked not days later ! Will not recommend you or use you again :-(
14/05/14
VERY POOR!! The CCTV on the site the package was to be collected from has no records of ANY attempt at collection on the day booked!!!
14/05/14
Fanta stick from start to finish.
14/05/14
Very pleased and very pleasant courier.
14/05/14
Over a week later parcel still not collected can't ring parcel monkey DX failed to ring back so many times Night Freight Number no answer
14/05/14
great service many thanks
14/05/14
smaller specified time slots maybe , but im happy anyways .
14/05/14
All o.k.
14/05/14
Excellent service, great online communication
14/05/14
Excellent service
14/05/14
A 24 hour delivery service should not be advertised if it takes 5 days!
14/05/14
Do try to come and collect parcels on the DAY YOU SAID YOU WOULD!
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Collected and delivered on time.
14/05/14
Late in the day collecting and delivering. Otherwise fine. At this time I do not know if the item was damaged in transit.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
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14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
Fast, Prompt and Reliable! First Class Service.
14/05/14
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