We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
have saved .will be yous in you from now on 10/10
08/05/14
great service, used you twice, always delivered next day, efficiently, happy with your service thus far.
08/05/14
No comment left by this customer.
08/05/14
Keep prices low
08/05/14
No comment left by this customer.
08/05/14
Absolutely terrible. Paperwork incomplete. Extra payment to NZ customs needed. No Parcel Monkey customer support available. Never again.
08/05/14
Far best the best courier service always collects and deliver on time.
08/05/14
No comment left by this customer.
08/05/14
Completely happy with the service thank you - will definitely use you again if we need to.
08/05/14
No comment left by this customer.
08/05/14
The collection was excellent, we do not know if it has been delivered. Quoted 3 to 5 day delivery, it is now 6 days, carrier misdirected?
08/05/14
No comment left by this customer.
08/05/14
Collection not made, not information from you on why or anyway of finding out why on the day.
08/05/14
No comment left by this customer.
08/05/14
good system and worth the work required to get the label printed correctly.
08/05/14
Good work!
08/05/14
the delivery report has not yet appeared for my last parcel
08/05/14
No comment left by this customer.
08/05/14
Straightforward, no issues. service as expected
08/05/14
Booked a delivery with 2-3 days delivery time. Parcel has still not been delivered on day 6 (working days).
08/05/14
Twice the pick up has been arranged and twice you haven't turned up! Next day delivery has taken a week to even pick up!
08/05/14
No comment left by this customer.
08/05/14
No comment left by this customer.
08/05/14
no problem with parcel monkey but royal mail failed to collect the parcel
08/05/14
No comment left by this customer.
08/05/14
No comment left by this customer.
08/05/14
No comment left by this customer.
08/05/14
Make sure that the couriers actually collect the parcels as 5 days later we are still waiting for it to be collected
08/05/14
no comment
08/05/14
More of the same service and information is everything I want leaving the competition for dead it isn't broken so don't fix it flawless work
08/05/14
it still has not been deliverd !
08/05/14
easy online system excellant
08/05/14
it was very quick as city link kept its words and thanks to Paecel Monkey for providing a platform.
08/05/14
your Courier courier webb site claimed to have missed the parcel pickup. This cuased great upset. The parcel arrived but had tampered with
08/05/14
A gift costing less than £50 cost £34 to send (that's OK). However, on receipt the recipient had to pay another £30 in customs duty! Wr
07/05/14
No comment left by this customer.
07/05/14
I expected delivery within a day of collection but it was 4 days after
07/05/14
No comment left by this customer.
07/05/14
Parcel picked up and delivered on time. Many thanks
07/05/14
No comment left by this customer.
07/05/14
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