We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
Brilliant service,very pleased,I would recommend your service
09/05/14
No comment left by this customer.
09/05/14
The driver did not pick up the collection
09/05/14
No comment left by this customer.
09/05/14
Couldn't fault the service :-)
09/05/14
No comment left by this customer.
09/05/14
Excellent service and on time. Thanks
09/05/14
Picked up on time, delivered on time, very smooth transaction. parcelmonkey & parcelforce rock! Thanks
09/05/14
Easy to book, items were collected and delivery was on time :)
09/05/14
Impossible to contact about a problem caused at your end. Will never EVER use again. Terrible terrible service beginning to end !!!!!!!
09/05/14
Parcel was collected and delivered on time
09/05/14
great quick service
09/05/14
Utterly useless AGAIN!!. Failed to collect AGAIN, i had to drive 50 mile trip to deliver to depot. Then took Courier 4 days to deliver!!!!
09/05/14
Good service. Their online tracking delivery times are very accurate.
09/05/14
Van driver would have appreciated details of size of parcel.
09/05/14
Excellent service. Will use again.
09/05/14
More than a week gone neither parcel arrived noty money returned, no replies to my emails, no sorry no apology very poor service. Tough luck
09/05/14
Pick up was fine, parcel delivered within the time offered = very happy to use your services again.
09/05/14
no comment
09/05/14
no comment
09/05/14
no comment
09/05/14
Very straightforward and easy to arrange. We dropped the parcel off to avoid waiting in but no problems at depot either.
09/05/14
exellent
09/05/14
there was no collection
09/05/14
Picked up 4.00 pm Friday Preston, delivered 9.30 Saturday Newcastle, - excellent
09/05/14
smooth transaction.
09/05/14
no comment
09/05/14
no comment
09/05/14
First collection at 9 which I missed due to school run-no phone call. Tuesday recollect, didn't deliver till Thursday.
09/05/14
no comment
09/05/14
Everything out on time, an excellent service thankyou.
09/05/14
Collect on time as planned. thank you
09/05/14
selected a 24 hour delivery service because they stated they delivered on Saturdays (ordered Thursday) Actual delivery was following Tuesd
09/05/14
Fantastic service thank you
09/05/14
no comment
08/05/14
no comment
08/05/14
no comment
08/05/14
08/05/14
a little bit slower than expected, but efficient
08/05/14
no comment
08/05/14
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