We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
No comment left by this customer.
13/05/14
Easy to use and good value
13/05/14
Collection was promp and no problems Not heard from the recipient so I suppose all must be OK
13/05/14
Very easy to deal with and a promt collection and delivery with easy tracking
13/05/14
No comment left by this customer.
13/05/14
All good
13/05/14
Parcel collected one day late. Client unhappy. Phone call to you unanswered. No explanation. Will never use you again.
13/05/14
Didn't have any problems so can't see anything needs to be changed. Well done and thanks for delivering my parcel safely.
13/05/14
Useless, avoid at all costs. Parcel monkey staffed by actual monkeys given the level of service. Go elsewhere.
13/05/14
No comment left by this customer.
13/05/14
no comment
13/05/14
Prompt service at an affordable price, will use it again in future.
13/05/14
A day late collecting, a day late delivering, not next day. Will not use again
13/05/14
The system was simple to use but the courier who collected was obviously unhappy about carrying 3 boxes down 1 flight of stairs
13/05/14
no comment
13/05/14
Need more information and it would really help if there was a phone number to ring taken all day to do something, 5 mins if could phone
13/05/14
no comment
13/05/14
no comment
13/05/14
There simply are no improvements to make as far as I am concerned, you have given me a fast and very reliable service. My sincere thanks.
13/05/14
Courier didn't turn up on the booked day, no explanation, 30+ attempts to get through on the phone, no apology, booked for a later day
13/05/14
no comment
13/05/14
GREAT SERVICE NO MORE TO BE SAID, A1.
13/05/14
no comment
13/05/14
I have not yet received my parcle and Courier do not know where it has gone.
13/05/14
no comment
13/05/14
ace
13/05/14
Was a pick up frm a company with someone there 7-10pm but wasn't collected & they still haven't got back to me about it (I called & emailed)
13/05/14
Great service
13/05/14
Overall an a service. My only criticism is that I had the option of booking CityLink or ParcelMonkey.
13/05/14
Courier said I missed collection when item was available 8-5pmMon-Fri, couldn't speak to anyone at ParcelMonkey and Courier didn't care
13/05/14
Great Service
13/05/14
very impressed
13/05/14
Wil never use again.
13/05/14
no comment
13/05/14
Parcel was collected Thursday 8th May for next day delivery and parcel has still not been delivered Tuesday 13th May
13/05/14
very poor as DX do not keep to schedule.
13/05/14
No comment left by this customer.
13/05/14
No comment left by this customer.
13/05/14
I paid for o/night delivery. You have only now del'd (13th). The recipient was told "Previous driver was hopeless and missed 5 deliveries"
13/05/14
Good price and excellent service. No problems.
13/05/14
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