We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
*****
08/05/14
*****
08/05/14
no comment
08/05/14
Brilliant service as ever - I couldnt be happier! A+++++
08/05/14
No comment left by this customer.
08/05/14
Parcel wasn't delivered by City Link by the next day, but was, surprisingly, delivered the following day (which was a Saturday).
08/05/14
hastle free proces
08/05/14
Great service from start to finish. *****
08/05/14
Very satisfied, will recommend!
08/05/14
More feedback on when the parcel is collected and estimated delivery, but otherwise GREAT!
08/05/14
WAS TOLD WILL BE DELIVERED WHEN I CALLED AND DID NOT TURN UP ON THAT DAY CAME THE DAY AFTER
08/05/14
Excellent service as usual. I have never had any problems using Parcelmonkey.
08/05/14
consignment online said 2 items. 1 item delivered but it was actually 2. I am abroad and thought i was missing one item. Unable to check.
08/05/14
Excellent
08/05/14
Great first experience - only downside was the CityLink driver was rude!
08/05/14
No comment left by this customer.
08/05/14
great sevice as always. thank you.
08/05/14
As it took 4 phone calls for you to FINALLY collect the parcel, which should have been collected on Friday 2nd and not Wedn 7th May
08/05/14
My parcels have just come back to me today....any ideas? Im furious.
08/05/14
the original schedualed delivery never happend so had to re-book. Not very convenient when the office is not manned 5 days a week!
08/05/14
Picked up in good time , driver very polite and efficient
08/05/14
No comment left by this customer.
08/05/14
Very efficient, easy to use service
08/05/14
No comment left by this customer.
08/05/14
Delivered on time. Very well done considering the distance travelled.
08/05/14
No comment left by this customer.
08/05/14
Still not updated to delivered even though delivered days ago ?
08/05/14
Next day delivery failed us! Disappointed
08/05/14
No comment left by this customer.
08/05/14
NO ONE COME FOR COLLECTION FOR 7DAYS.ALSO PARCEL MONKEY REF NUMBER IS NOT AVAILABLE TO USE IN PARCELFORCE.
08/05/14
I am absolutely furious as my parcel was late for starters then was very badly damaged
08/05/14
Service was brilliant - couldn't fault it at all. Thank you much appreciated.
08/05/14
No comment left by this customer.
08/05/14
No comment left by this customer.
08/05/14
No comment left by this customer.
08/05/14
na
08/05/14
No comment left by this customer.
08/05/14
Perfect!
08/05/14
Great service & price. will use again.
08/05/14
firt time i used you, driver said gate was locked and i know it wasnt i waited home all day as he left no note or anything, not happy
08/05/14
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