We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,850 reviews.
Simple easy service, perfect A+++
11/05/14
The service was customer focused, prompt and professional.
11/05/14
you did quite well, my parcel arrived before the expected time.
11/05/14
no comment
11/05/14
Actually deliver item next day when Next Day option has been selected and paid for. Not within 3 days! Have a customer support number!
11/05/14
Easy to deal with, collected on time, delivered on time an in perfect condition. Will use again.
11/05/14
no comment
11/05/14
very good service both ends.. thank you
11/05/14
I think couriers should be able to give 2 hour window for collections given the technology we have now.
11/05/14
Parcel collected in time and delivered promptly. The delivery cost was very reasonable. Will use again, thankyou.
11/05/14
Excellant service and all timings as agreed. Well done
11/05/14
no comment
11/05/14
parcel arrived within 2 days
11/05/14
no comment
11/05/14
no comment
11/05/14
thanks
11/05/14
Great service super fast delivery no problems whatsoever highly recommend !!! Will use again many thanks
11/05/14
no comment
11/05/14
Failed to collect parcel on day scheduled, had to call Courier several times to get them to rearrange collection which was 4 days late!!!!
11/05/14
Where the hell is your delivery? No one has come to pick the stuff up. I will be contacting fair trade and claiming money off paypal
11/05/14
no comment
11/05/14
superb,excellent, brill price ,best courier ive used so far, will deffo use again, keep up the gud work parce. l:-)
11/05/14
I WILL NOT BE USING PARCEL MONKEY EVER AGAIN. YOU NEED A FREE PHONE NUMBER FOR YOUR CUSTOMER SERVICES. THE ITEM WASNT COLLECTED ON TIME.
10/05/14
no comment
10/05/14
no comment
10/05/14
no comment
10/05/14
no comment
10/05/14
no comment
10/05/14
Collection was attempted a day late and telephone numbers provided were incorrect.
10/05/14
no comment
10/05/14
no comment
10/05/14
no comment
10/05/14
no comment
10/05/14
its good you dont need to print labels as the driver brings a large labelled bag inwhich to put you package.
10/05/14
no comment
10/05/14
A day late at picking up. Then a email
10/05/14
Have now got confirmation that parcel arrived safely on time.well done. Many thanks, Brigitte
10/05/14
Terrible service. I sent emails regarding 2 consignments and never had any response back. Very poor!!!!
10/05/14
As allways, on time and with a smile. Keep up the great work Thankyou.
10/05/14
I booked for collection Tuesday - didn't collect
10/05/14
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