We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,258 reviews.
could not fault service other than having to reenter details from scratch if making a change to parcel size which was frustrating and
15/05/14
It was very good collection and delivery very timely and at a good price
15/05/14
Collected and delivered on time.
15/05/14
I paid for next day collection and next day delivery, it was collected a day late and delivered 4 days late
15/05/14
Bought next day delivery on wednesday, parcel delivered following monday. No apology, no compensation. 2nd non collection in 2 orders. Poor
15/05/14
no comment
14/05/14
good service collected heavy parcell without a problem
14/05/14
3 day service took 5 days ,not a problem normally but person going on holiday and was waiting for goods, but just made it so thanks .
14/05/14
Parcel collected and delivered no fuss excellent service from parcel monkey and parcel force
14/05/14
The parcel arrived upside down and was damaged. The men did not handle the parcel with any care
14/05/14
no comment
14/05/14
no comment
14/05/14
Too small field to write... Are you really interested?
14/05/14
no comment
14/05/14
this was our first time using a carrier service, it was relatively easy to setup, track and delivered the next day the
14/05/14
Was really impressed with your service. thank you
14/05/14
ok this time but have had goods dentted in the past , may stop sending with parcel monkey
14/05/14
very good service
14/05/14
Good price and overall experience super
14/05/14
my parcels were booked for collection on 12th and they still haven't been collected, I have spent most of two days trying to get through D.
14/05/14
no comment
14/05/14
No adverse comment to make. Prompt collection, delivery attempted next day, no one to receive, delivery made day after. Easy to track.
14/05/14
no comment
14/05/14
Really easy to use, excellent service, top marks
14/05/14
Delivery late no way to contact Parcel Monkey direct courier unwilling to help as I booked with PM very unhappy
14/05/14
all good from me on time delivery keep up the good work
14/05/14
no comment
14/05/14
No hassle - brilliant. Totally reliable. Thank you.
14/05/14
excellent service
14/05/14
Good service
14/05/14
No comment left by this customer.
14/05/14
No comment left by this customer.
14/05/14
could not ask for better service excellent
14/05/14
First time I used parcel monkey and would highly recommend very pleased.
14/05/14
I have never used a courier before. Parcel monkey was easy to use. I'm impressed
14/05/14
Perfect service,better than My Hermes who failed to collect/send my goods.
14/05/14
The driver didn't collect the parcel on day they you said and i then had to call a premium number to get another collection not the best grr
14/05/14
First off you said the pick up was Thursday turned out to be Friday. Inconvenience. You delivered the 2 parcels on two different days?
14/05/14
Excellent service.Would have helped if we had been given an approx time of collection.Even AM or PM.
14/05/14
Excellent! Arrived two days earlier than expected! Be surprised if that happened twice though
14/05/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
