We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,255 reviews.
collection on the same day as placing the request was ideal
30/06/14
great quote.picked up midday.tracked parcel to Spain,5 star service, will be using again, would recommend for anybody to try.
30/06/14
i was very pleased with the service! no problems at all. highly recommended
30/06/14
No faults at all. No need to improve on the service I got.
30/06/14
No comment left by this customer.
30/06/14
Delievered right on time, parcel was damaged at all. Very good!
30/06/14
couldnt be better
30/06/14
Dx failed to turn up twice to pick up an item delayed the postage by 4 days client wasn't happy and nieth was I. Quality control needed!
30/06/14
Always easy to use with no problems.. Highlyy recommended
30/06/14
it wpould be nice if we knew if the pick up was am or pm. other wise very pleased with the service. many thanks
30/06/14
service was fab, no complaints and i will use service again. Thank you.
30/06/14
No comment left by this customer.
30/06/14
excellent, as always
30/06/14
great as ever
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
turn up on the day your meant to
30/06/14
Very Very good and reliable service
30/06/14
excellent service, very fast delivery!!
30/06/14
No problems, collection and delivery was quick and prompt.
30/06/14
Easy to book and there is no problem in the collection or delivery. Everything went like clockwork
30/06/14
The service was great . I am extremely happy . Thank you very much
30/06/14
The service is really poor!!! The staff attitude is ridiculous! Parcel arrived in bad condition! Wouldn't recommend to anyone!
30/06/14
not so good this time delivery has not arrived
30/06/14
Card has been charged. No label sent and emails to customer service are now being ignored.
30/06/14
Great Service for the LARGER Parcel :-)
30/06/14
No comment left by this customer.
30/06/14
No comment left by this customer.
30/06/14
everything was fine thank you
30/06/14
In order to improve service I would give customers a realistic idea of time of collection of parcel to avoid waiting all day.
30/06/14
No comment left by this customer.
30/06/14
Very simple process
30/06/14
No comment left by this customer.
30/06/14
Excellent Service, Quick Collection of my parcel and next day delivery, Super!
30/06/14
We have had our card charged twice for this most recent transaction. Otherwise the transaction would have been excellent.
30/06/14
No comment left by this customer.
30/06/14
Did what you said you would. Smaller time windows for collection. Would be better for me
30/06/14
No comment left by this customer.
30/06/14
on time, easy to use - thank you
30/06/14
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