We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
No comment left by this customer.
10/07/14
Easy to use website
10/07/14
Will recommend you to my employer
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Excellent service made very simple with your easy to use web site
10/07/14
Very good service, only thing that could make it better is an estimated collection time
10/07/14
As usual, excellent service - thanks
10/07/14
No comment left by this customer.
10/07/14
Waited 2 days for collection from Courier.
10/07/14
No comment left by this customer.
10/07/14
The person that collected the parcel was very polite & efficient
10/07/14
Initially sent a bike for a large fragile parcel but rectified by sending a car later the same day. Good service!
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Worked really well. Booked in quickly and delivered as promised
10/07/14
The driver Had to ring me because the label on the bag was damaged so I told him to open the bag because I had written the address inside
10/07/14
Reasonably priced - cheaper than Royal Mail! Turned up for collection just before lunchtime so didn't have to wait in all day :-)
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Great service, thank you.
10/07/14
Easy ..... On time, reasonable cost and efficient service.
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Very good
10/07/14
I was very happy with this service, I can't think of anything I would change. Thank you.
10/07/14
Parcel arrived broken - not enough details on your site to allow me to fill out claim form thoroughly.
10/07/14
No comment left by this customer.
10/07/14
City Link failed to deliver 'Next Day' although parcel was at their Preston depot at 04.41 on 9th July for delivery that day
10/07/14
9 days after I placed the order for it to be picked up, the parcel is still in my house! Never use you again.
10/07/14
Great tracking system arrived next day :)
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
UK to France. Left Friday afternoon and delivered Tuesday Morning. Thank you
10/07/14
The delivering company had no record of the delivery (DX) so the parcel wasn't delivered, you however took the money - I'm owed a refund
10/07/14
No comment left by this customer.
10/07/14
Excellent service
10/07/14
Excellent fast delivery on returning my item :) will be using again, thank you
10/07/14
no comment
10/07/14
