We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Booked 24 hour service with Courier. Wasn't collected for 48 hours. Also, real businesses have phone numbers, and you don't.
14/07/14
no comment
14/07/14
n/a at the moment, so far so good.
14/07/14
Awkward when booking in now, not everyone has e.mail adress should be opitional.
14/07/14
perfect
14/07/14
didn't collect or deliver on day, no call to notify, on hold 31 mins, was told it was lost & would call back, didnt call, **** start->finish
14/07/14
didn't expect the weekend to delay delivery but got there without fuss on monday - no complaints. :o)
14/07/14
no comment
14/07/14
Driver didn't arrive on time. Person I spoke to on the phone was condescending and failed to help. No compensation offered for late pick up.
14/07/14
Collected when you said you would, delivered when you said you would. Very good price. 5/5
14/07/14
The dog bed left chester monday afternoon and the dog was sitting in it in Portugal 48 hours later. Excellent service!
14/07/14
I couldn't ask for anything more.
14/07/14
Courier have lost the parcel and I have been watiing a week for them to advise where it is, not happy with the service
14/07/14
Item arrived destroyed.
14/07/14
Very easy process
14/07/14
You did an excellent job
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
The item was picked up the day after it was supposed to be collected.
14/07/14
No comment left by this customer.
14/07/14
Parcel totally damaged.Never informed about it never delivered to me.Need to collected myself. No responsibility for that. Very poor service
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
Very good service top star....
14/07/14
No comment left by this customer.
14/07/14
I have booked 2 parcels with you and no one came to collect them, I rearranged this booking! and NO ONE COLLECTED THEM AGAIN!
14/07/14
No comment left by this customer.
14/07/14
No comment left by this customer.
14/07/14
Good service.
14/07/14
Courier didnt turn up, and my guarateed next day delivery took 2 days.
14/07/14
lost parcel.???. then come with no wheels on bike. sellers said sent with bike. ???. refund given by Eday. who stolen. ???
14/07/14
The delivery took slightly longer than expected but overall a good service
14/07/14
No comment left by this customer.
14/07/14
My parcel was not delivered. It then sat in a depot in Italy for a week before updating the tracking. Requested refund but no response.
14/07/14
Easy to book, inexpensive, and friendly driver turned up on the right day.
14/07/14
No comment left by this customer.
14/07/14
Very impressed - clear website, excellent prices, and faultless pick up / delivery ... shall be using again!
14/07/14
