We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
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13/07/14
no comment
13/07/14
send text message to let us know we are 30mins to to collect
13/07/14
no comment
13/07/14
The courier didn't show up to collect the parcel, a day of my life wasted waiting in, not even a call to say we aren't able to make it
13/07/14
Supply a time slot for parcels to b collected
12/07/14
no comment
12/07/14
no comment
12/07/14
A text message to let me know whether you are going to call am or pm would be helpful
12/07/14
no comment
12/07/14
no comment
12/07/14
A reliable and swift service with affordable and competitive rates
12/07/14
no comment
12/07/14
no comment
12/07/14
A call to say when picking up would be great
12/07/14
didnt turn up: no comms: late delivery as recipient had no idea was coming, no email, lines closed.
12/07/14
I am very pleased with the service so can't think of anything.
12/07/14
no comment
12/07/14
collection failed to arrive again! Hopeless!
12/07/14
Good delivery
12/07/14
excellent would use again !!
12/07/14
Another on time collection and delivery. Good value
12/07/14
No comment left by this customer.
12/07/14
Parcels were not collected on the day booked.Rescheduled for the following day & only collected when phoned & courier made a special deto
12/07/14
no comment
12/07/14
great service only negative is I was unable to track parcel so had to wait in all day
12/07/14
No comment left by this customer.
12/07/14
Great service, excellent value for money. Undercut all others, and next day delivery too.
12/07/14
My parcel was not even collected. I lost my buyer and i recieved negative feedbacks!
12/07/14
Excellent service, parcel sent from uk to Italy, pick up was no trouble, it arrived all packaging good, arrived quickly, excellent service.
12/07/14
No comment left by this customer.
12/07/14
bang on time,thats what you need
12/07/14
Good pick-up - on time close to and polite driver.
12/07/14
No comment left by this customer.
12/07/14
Its like Ronseal....
12/07/14
Very good service but we dont like the new website design. Very longwinded for overseas parcels:(
12/07/14
very fast
12/07/14
The parcel was collected 2 days late with no explanation why. The courier then turned up with no paperwork and the item was delivered faulty
12/07/14
Delivered quickly to the US. Much appreciated.
12/07/14
Great service
12/07/14
