We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,824 reviews.
no comment
23/06/14
Excellent service and received good feedback from person receiving delivery
23/06/14
no comment
23/06/14
I ordered the delivery last Monday! I'm still waiting for it to be picked up!!!
23/06/14
great service, parcel collected on scheduled date, delivered to Germany within 3 days, no damages, can totally recommend it!
23/06/14
no comment
23/06/14
excellent very recomenable
23/06/14
no comment
23/06/14
Paid for next day. Collection came a day late. Not impressed.
23/06/14
My bags are still in London had to leave a week ago!!! Company si not serious!!! I want my money!!!
23/06/14
very good service. thank you.
23/06/14
picked up on time and deliverd on time great service
23/06/14
Could not believe the price! Very cheap and professional 5* service
23/06/14
Could not wish for better service, excellent
23/06/14
collection booked for wed, waited in all day, no collection, no contact to explain, had to wait whole of next day too. unacceptable.
23/06/14
no comment
23/06/14
still not got my parcel yet! and it was picked up on the 18th ....if you could sort it please get it too me ASAP
23/06/14
You were to collect today. Someone waited in all day and you did not show - have you no consideration for others?
23/06/14
no comment
23/06/14
No room for improvement, parcel monkey's service has always been excellent. Thanks!
23/06/14
Good service thank you
23/06/14
The parcel was not collected on the correct day . nor the following . not contact anyone since whenever i tried it said invalid id. refund
23/06/14
No comment left by this customer.
23/06/14
prompt hassle free collect and delivery, very reasonable rates. will use your service again
23/06/14
It took 3 attempts to pick up my parcel. I have never had a problem before this pick up.
23/06/14
Parcel not collected on allocated day, no phone call or message
23/06/14
Exceptionally good! A logistical dream.
23/06/14
excellent service great price used reputable courier, and arrive on time will definitely use parcel monkey again
23/06/14
Great service, great price.
23/06/14
No comment left by this customer.
23/06/14
Turn up on the day stated and if not inform the customer by email or phone you have these details.
23/06/14
No comment left by this customer.
23/06/14
very easy to do on line, parcel picked up next day and delivered within 48hrs , would use this service again.
23/06/14
my parcel wasn,t collected and i was couldnt rebook online, it kept saying contact customer support but i couldnt get a support ticket.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
No comment left by this customer.
23/06/14
Nothing from my point of view, a estimate of delivery would be nice.
23/06/14
the parcel has not arrived at destination yet
23/06/14
thanks all good no bad report from the other end as yet
23/06/14
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