-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
I was really happy with the experience. The only suggestion I have is to offer a text service so customize when the parcel has arrived.t
25/06/14
I rearranged collection after u didn't collect and yet again you havnt collected it!!! utter ****
25/06/14
No comment left by this customer.
25/06/14
Excellent service
25/06/14
Nice easy to use , parcel delivered on time , will use again
25/06/14
Excellent service, couldn't fault it to be honest!
25/06/14
Would have been good to have a more defined time frame for collection than "some time tomorrow".
25/06/14
A+++ Will be using this service again!
25/06/14
Had to book the order twice, parcels never collected first time around. Time consuming but got there in the end.
25/06/14
no comment
24/06/14
Absolutely fabulous I will definitely use agin!
24/06/14
no comment
24/06/14
Great service
24/06/14
no comment
24/06/14
no comment
24/06/14
sent parcel 6 days ago and customer has not received! now I'm told its being returned to me?! not happy!!
24/06/14
Brilliant service. Much cheaper than anywhere else for my large parcel, worked flawlessly! Very happy customer!
24/06/14
Good price for a big parcel, thanks :)
24/06/14
no comment
24/06/14
Service was very good, only criticism would be no pod emailed upon delivery which would have made you excel over all other couriers
24/06/14
no comment
24/06/14
Overall good transaction, parcel arrived slightly later than quoted though.
24/06/14
Very good service very fast to recommend
24/06/14
no comment
24/06/14
If person is "supposedly" not in, as customers provide contact numbers why not try and phone them? No card was left!
24/06/14
no comment
24/06/14
Really reliable service again. Sent 2 parcels from N Ireland to New York and they were there in 2 days! Very happy, thank you.
24/06/14
no comment
24/06/14
Brilliant service thanks
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
I've always been wary of using new companies for transporting expensive goods but I was very very happy with the service for the price! :)
24/06/14
Excellent Service As Always
24/06/14
The parcel was not picked up on the day it was supposed to and when I called to question it the man promised to phone back but didn't
24/06/14
No comment left by this customer.
24/06/14
Courier arrived a day late. I paid for 1-2 day delivery and it took 6 days. Couldn't contact you via phone or email. Won't recommend
24/06/14
No comment left by this customer.
24/06/14
Great - everything went exactly as planned and parcel arrived in great condition and quickly. Excellent service, will use again!
24/06/14
Very fast and reliable service!
24/06/14
never turned up at all, **** service never use again, good name for the company though,pay peanuts and what do you get youve got it monkies
24/06/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more