We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
Great service once again
25/06/14
client didnt receive parcel. tracking said returned to sender incorrect address? Parcel arrived next day!
25/06/14
Used parcelforce they provided a quick pick up & was delivered within 4 working days. Brilliant!
25/06/14
Brilliant service as always. Thank you PARCEL MONKEY :)
25/06/14
No comment left by this customer.
25/06/14
excellent service, did exactly what you said you would do, many thanks
25/06/14
no comment
25/06/14
Excellent service.. only thing is that when I ordered it wasn't clear that the label would arrive in later email: I thought Id lost it
25/06/14
I'd like to thank Mr. Wong for all of his great help. The lengths he went to help were unexpected, but appreciated.
25/06/14
Arranged a same day service, wiTh a collection time.then told after paying time not guaranteed and could be anytime-very angry
25/06/14
no comment
25/06/14
no comment
25/06/14
no comment
25/06/14
collection was 24hrs late! Rubbish service!!!!!!!
25/06/14
Great price and efficient service.
25/06/14
You failed to deliver my parcels - took 3 days to deliver a next day delivery
25/06/14
no comment
25/06/14
The courrier never arrived to collect the parcel in the first place so it has not yet been delivered (2148747)
25/06/14
Parcel not delivered yet should have been there 2 days ago
25/06/14
did what you said. Thanks.
25/06/14
The collection driver failed to collect, he stated could not get access to building which was not true.
25/06/14
Service good, emails are lacking detail and links are not obvious
25/06/14
Very easy to book and always collected/delivered on time ! Thank you
25/06/14
thank you service was very good ,left uk on thursday arrived here nsw on wednesday morning following week
25/06/14
no comment
25/06/14
very pleased with ease of service
25/06/14
no comment
25/06/14
The collection did not happen until around 19:15, otherwise all was well.
25/06/14
I would like it quicker to France but on average its 3 days, But my problem is the cost or sending items to UK
25/06/14
no comment
25/06/14
no comment
25/06/14
great
25/06/14
collected and delivered within agreed timescale, good service.
25/06/14
No comment left by this customer.
25/06/14
The currier came on time, but it wasn't possible to collect the parcel, so he came next day. It was very nice.
25/06/14
An excellent service at a very fair price !!
25/06/14
No comment left by this customer.
25/06/14
Excellent delivery service. They are easy to use, cheap, and reliable. Fully tracked services for half the price of other couriers!
25/06/14
parcel was picked up a day late, driver off sick but was told other STORY by customer services so will not use again
25/06/14
You sent email telling me you would collect next day, so I stayed in ALL day, parcel got collected day after that and no contact with PM!!!
25/06/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
