We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
I have used you only once so I don't have much to say - however I liked you enough to want to use you again!
11/07/14
got where it needed to be quickly and safely
11/07/14
no comment
11/07/14
Items still not delivered 10 days later. Customer Support seems to be reactive not proactive. Tracking Sucks.
11/07/14
Very good x
11/07/14
I've not been able to fault your service yet, the only way I think you could improve it was if it was free. :-) ;-)
11/07/14
Courier failed to collect
11/07/14
Good pricing and collection and delivery efficient.
11/07/14
Nice and easy to deal with
11/07/14
no comment
11/07/14
no comment
11/07/14
very good service, will definatly use you again. Many thanks
11/07/14
2nd Time using, 2nd time delivery was a day late. Not ParcelMonkeys fault, will never use Courier again
11/07/14
great service, thank you very much.
11/07/14
Top markx again :0)
11/07/14
Booked for Friday &waited in-collected late Monday with no apology. Had to go elsewhere & pay more to guarrantee collection/delivery dates
11/07/14
no comment
11/07/14
no comment
11/07/14
Although the driver collected quite late in the day, all deliveries were made the next day. staff were polite and helpful.
11/07/14
no comment
11/07/14
Package still undelivered 1 week later. Presumed lost. Not happy at all.
11/07/14
Great service great price used several times now
11/07/14
no comment
11/07/14
will use again, thank you
11/07/14
super efficient service
11/07/14
outstanding service
11/07/14
Thank you for an easy, pleasant transaction. Excellent
11/07/14
no comment
11/07/14
You still haven't collected my package, due to be collected 7 July. I have been cut off by customer service twice after 20 mins on hold,
11/07/14
I am so glad I found your website you have never let me down
11/07/14
no comment
11/07/14
No comment left by this customer.
11/07/14
No comment left by this customer.
11/07/14
I do not know if the parcel has arrived at the destination
11/07/14
It was a little difficult at first to navigate the web site and get the system started.However, some of the fault may lie with us
11/07/14
missed colection twice won't use again lesson learnt
11/07/14
Parcel was not collected on time, and we were not informed of delay, causing a delay for our customer. Bad communication.
11/07/14
the tracking number is very confusing, needs to be made clear that you have to put 2 sets of numbers together in the way required.
11/07/14
Very good service when a problem arose it was well dealt with .
11/07/14
the service was wonderful on time no problems at all - thank you
11/07/14
