We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,255 reviews.
Better than Royal Mail! Perfect, seemless service!
30/06/14
very happy with the services
30/06/14
Always great service
30/06/14
parcel arrived open and incomplete parts missing
30/06/14
fabulous service A+
30/06/14
good service
30/06/14
No comment left by this customer.
30/06/14
Great service, will definitely use you guys again!
30/06/14
scheduled am/pm pick upwould be beneficial. extra payment to DHL at other end should not have been due.should have been all in price.
30/06/14
Informed when parcel delivered
30/06/14
Excellent service although it would be helpful to be give a time scale for when pick up can be expected. Thanks
30/06/14
Sent 3 parcels to Italy - all went very well
30/06/14
Had email advising that parcel was to be collected that day. Not collected. Contacted Courier to be told that it was Parcel Monkeys fault
30/06/14
It Would be a get help if you could give some indication as to a time you will pick up ie: Morning or afternoon or a 4 hour slot
30/06/14
all good thanks
30/06/14
The courier company didn't collect until the day after they were meant to, and I was not notified about this so wasted a day waiting for the
30/06/14
Very good service - thank you.
30/06/14
The collection driver could not find us. Should be a field to enter notes for the collection address. Rebook collection should be simpler
30/06/14
Your driver picked up the wrong parcel, without asking, when nobody noticed and delivered the wrong parcel to the wrong person.
30/06/14
No comment left by this customer.
30/06/14
GREAT PRICE GREAT SERVICE
30/06/14
no comment
30/06/14
1 st courier refused to collect even though the size and weight was given, 2nd booking not even attempted and no information on tracking
30/06/14
I booked and paid for a parcel to be picked up on a specific day. The courier never turned up and never called to say they weren't coming.
30/06/14
no comment
30/06/14
Arrived 2 days late
30/06/14
all good but payed next day dilvery but u did not come on the day you said
30/06/14
no comment
30/06/14
Fast delivery
30/06/14
no comment
30/06/14
no comment
30/06/14
Fast, reliable, affordable and hassel free. A+++
30/06/14
Went well. Will use again
30/06/14
Great website, couldn't have been easier to arrange my parcel delivery - first class!
30/06/14
no comment
30/06/14
Good
30/06/14
booked, collected, delivered no problem
30/06/14
Excellent service, pick up and delivery no hassle or problems, large package arrived safely in good time.
30/06/14
no comment
30/06/14
Everything went smooth but i do wish PM had a direct customer contact number.
30/06/14
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