We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
No comment left by this customer.
10/07/14
exellent service,easy to use.would definetly use again,thankyou.
10/07/14
Got there on time and generally easy process
10/07/14
great service, friendly helpfull parcel guy, great price, thanks.
10/07/14
parcel Monkey beat all the other courier prices!! will use them from now on
10/07/14
services from the city link top class!
10/07/14
No comment left by this customer.
10/07/14
Parcel was due for collection on a Friday. Called on Monday and was advised it being picked up within few hours and didn't get collected
10/07/14
Parcel Monkey were by far the cheapest to send a gift to my father in Malta. It arrived within the time specified and in 1 piece.
10/07/14
A very efficient service will be useing you again thanks.
10/07/14
ITEM ARRIVED DAMAGED
10/07/14
DO NOT USE!! Parcel not delivered. No way to contact or ascertain problem. No contact to inform me why. No way to claim! Will review on net
10/07/14
Everything was done that was said was going to be done- on time and no hassle
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Great service! Good communication at delivery although a bit less so at collection, but, overall, really good. Thank you!
10/07/14
No one knew we
10/07/14
Parcel was not delivered in given time frame - was delivered next day after chasing
10/07/14
No comment left by this customer.
10/07/14
quick and easy to use. Great communication throughout. I will be back.
10/07/14
Still havent collected after 3 days
10/07/14
Great service as always
10/07/14
Efficient, speedy service. Easy to use website.
10/07/14
No comment left by this customer.
10/07/14
Very quick and good value for money - will definitely use again
10/07/14
No comment left by this customer.
10/07/14
Prices could be better. Otheriwse OK
10/07/14
everything end ok, but not very fair about collecting day: it happened 2 days late.
10/07/14
Didn't collect parcel as arranged. Given mis-information. Parcel eventually collected but no tracking info after 4 days. Really poor.
10/07/14
excellent service minimal fuss at pickup and drop off
10/07/14
The courier collected a parcel at the wrong address and caused major problems. However, parcelmonkey was great as a service.
10/07/14
Good! Thank you… the only problem with all this is the 'Pick up' time- you'll have to give it the whole day!
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
A+++++++++++
10/07/14
Hi, I paid for for a next day collection - which didnt happpen and a full day of leave wasted - telephone support for DX non-existent.
10/07/14
No comment left by this customer.
10/07/14
No comment left by this customer.
10/07/14
Excellent service, on time & easy to use
10/07/14
Service exactly as described and expected, prompt efficient delivery at very reasonable value! Thanks!
10/07/14
