We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
no comment
10/07/14
no comment
09/07/14
Excellent, Can`t fault your service, Will be using regular from now on. 10/10
09/07/14
Damaged and late!
09/07/14
I booked next day delivery collect 4th delivered Monday 7th. Doesnt say weekdays only. Customer Lost £ss taking day off. No Email address?
09/07/14
parcel arrived very quickly. cannot print labels from my tablet due to message saying password required.
09/07/14
amazing service and cheapest!
09/07/14
no comment
09/07/14
great service
09/07/14
no comment
09/07/14
Excellent Service
09/07/14
parcel NOT collectd not able to reschedule paid in full called DX but they cant help no contact phone for p monk trading standards?
09/07/14
Item was booked for collection on 3 separate occasions and none were collected. On the fourth attempt- a week later- the item was collected
09/07/14
Very reliable, fantastic price, nice and easy, thanks, will use again
09/07/14
You didn't pick up the parcel on the day booked. You didn't let me know you couldn't pick up on booked day. I had to contact you. Very poor.
09/07/14
I was really happy with how easy it was and being able to track the parcel gave me peace of mind. Will use again!
09/07/14
collect on the day you say you will collect!
09/07/14
Great value, good service with two hour delivery slot. Would recommend for large 27kg parcel.
09/07/14
Can't fault. Thanks
09/07/14
Another on time delivery. 100%.
09/07/14
no comment
09/07/14
I saved money and i'd use your service again. I've already reccomended you to my friends. Thankyou
09/07/14
First time I have used you, very easy to use the online service and package collected and delivered on time, great service thank you
09/07/14
Collection failed (from 3rd party) because the item wasn't packed. Would've been nice to be able to rebook the collection online.
09/07/14
Phone numbers on all the sites were not working and customers are paying a premium rate for holding for 20 mins or over ,try and simplify
09/07/14
no comment
09/07/14
Good service. Just maybe need to know a more accurate time or contact 5/10mins before arriving to collect parcel.
09/07/14
Can't insure a large range of items. Including what we sent. Now face claims it's broken. Thanks. For nothing.
09/07/14
no comment
09/07/14
i ordered a 1/4 pallet. NO tail-lift vehicle arrived! 4 men had to lift it for me! DISGUSTED! I paid for a service and was let down!
09/07/14
web site easy to use & quick service. Thanks
09/07/14
Collection took place before lunch time, as I requested. Many thanks.
09/07/14
it was easy to organise and worked efficiently : ) thank you.
09/07/14
No comment left by this customer.
09/07/14
Excellent service
09/07/14
Prompt and efficient service
09/07/14
No comment left by this customer.
09/07/14
No comment left by this customer.
09/07/14
No comment left by this customer.
09/07/14
No comment left by this customer.
09/07/14
