We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,822 reviews.
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
have to say i was very surprised at how easy and straightforward the booking process was - highly reccommended
24/06/14
Didn't collect parcel on selected date, or following day and then was on a call for 40mins to sort out at my expense. Will never use you ag
24/06/14
City Link collected the parcel a day later than arranged. Disappointing.
24/06/14
I had to book the parcel twice. Courier did not know what was going on and I was left with an irate customer. GET A PHONE LINE!!!!
24/06/14
Brilliant service would use again
24/06/14
My parcel was not collected, I contacted the courier they said you had not released info to them, I could not speak to anyone to get help.
24/06/14
Excellent Service
24/06/14
faultless
24/06/14
collection was three days late. someone had to sit in all the time waiting
24/06/14
The parcel hasn't been delivered, yet I haven't had any communication from Parcel Monkey re: issues?
24/06/14
No comment left by this customer.
24/06/14
No comment left by this customer.
24/06/14
The package was one day late being collected!
24/06/14
good arrived within the time frame
24/06/14
no comment
23/06/14
Very good, on time, fast delivery
23/06/14
will use again........
23/06/14
Very impressed, will definitely use again. Thank you.
23/06/14
My parcel wasn't collected. I needed to talk to someone but your offices were closed. another courier are available in the evening, why aren't you ?
23/06/14
Fantastic service, would use again without a doubt
23/06/14
Website is useless...constant freezing & 'page cannot be displayed' messages that I don't get on other sites. Will be going elsewhere soon!!
23/06/14
Cool
23/06/14
no comment
23/06/14
Best quote we had been given, really fast delivery, no complaints at all, thanks
23/06/14
Great service, my only complaint is specifying an a
23/06/14
Quick delivery thanks very pleased
23/06/14
Collected on time and delivered the next day - just what you said you would do!
23/06/14
Paid for next day delivery - Got next day delivery - nuff said :-)
23/06/14
Courier did not deliever twice or leave a card twice customer was in all day then had to pick up from depot ,nearly lost the sale !
23/06/14
Great service, price and very prompt delivery, thank u. Would be helpful if the driver could call to notify a delivery time slot.
23/06/14
it was picked up and arrived on time,recommended by the company I was posting to as most used by customers
23/06/14
no comment
23/06/14
Excellent service, very fast and very good price.
23/06/14
no issues with courrier i have booked
23/06/14
would help if there was more couriers offering services where you dont have to print out lables
23/06/14
no comment
23/06/14
no comment
23/06/14
Excellent service and received good feedback from person receiving delivery
23/06/14
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