We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,001 reviews.
Parcel arrived in Australia within 5 days by Parcel force. Very happy indeed.
15/12/14
poor service no contact number we couldnt even get in touch with you to sort out a small issue
15/12/14
Fast, efficent and simple delivery
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
Quick and easy to book online. Parcel picked up and delivers in excellent time.
15/12/14
Wasnt given an approx. pick up time
15/12/14
Parcel due in Caape Town by last Friday not yet arrived. Tracking avail for 1st time today and not informative.
15/12/14
No comment left by this customer.
15/12/14
Almost 3 weeks and not delivered yet, and ive still no reply from you to my email. Communication is non-existant. Very poor service.
15/12/14
No comment left by this customer.
15/12/14
very good service
15/12/14
as we deal. next day collected parcel and fast delivery. For four days from Aberdeen to Slovakia. great. thank you
15/12/14
No comment left by this customer.
15/12/14
The option for Saturday collections would be an advantage
15/12/14
Paid for next day delivery and one week later still not delivered. This is medical supplies - totally unsatisfactory.
15/12/14
No comment left by this customer.
15/12/14
Prompt, Polite and Efficient. Thanks
15/12/14
Parcel delivered 16/12/14. Tracking revealed carrier had parcel in HELD status pending contact with us. Never received any contact
15/12/14
No comment left by this customer.
15/12/14
Ok for me
15/12/14
No comment left by this customer.
15/12/14
ordered last tuesday, arranged again for today after 3 attempts and still not been collected and someone has been at address all day!! not h
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
All I would say that needs improving is been able to tell people what time roughly the pick up will be so not waiting in all day.
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
all perdect!
15/12/14
Good service as usual, thankyou
15/12/14
It all worked just as it should! Very refreshing!
15/12/14
No comment left by this customer.
15/12/14
I couldnt have been more pleased parcel was picked up early morning and delivered the following morning,thank you.
15/12/14
Original collection was booked and never collected. Always seems to happen when booking is made more than 24hrs before collection date. Poor
15/12/14
No comment left by this customer.
15/12/14
great service thank you
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
The parcel still hasn't arrived
15/12/14
Parcel not collected on scheduled day. Collection rescheduled and delivery made successfully after that.
15/12/14
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