We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
brilliant. your guy called with a problem and resolved it straight away. brilliant
09/12/14
No comment left by this customer.
09/12/14
I thought the service was efficient, easy to use, and good value for money. Thank you.
09/12/14
didnt even collect the package after waiting in
09/12/14
You are not looking to improve but to cheat customers by relying on fraudulent terms - no doubt you will ignore this message
09/12/14
very quick efficient service. will certainly use again
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
thank you for speedy pick up
09/12/14
No comment left by this customer.
09/12/14
package was a tad beaten up. delivery was longer than 24 hrs...
09/12/14
picked up on the right day at the right address & delivered to the right place on the right day, exactly what you said you would do tha
09/12/14
awesome, no monkeys here, very happy!
09/12/14
Brilliant
09/12/14
No comment. perfect service.
09/12/14
Parcel still not delivered. Delivery time advised 4 days now at 7days.
09/12/14
Very poor bad customer service unorganised will never be using again or recommending Iv never had such a bad experience anywhere
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
Delivery was late and not overnight as booked. Picked up 4th Dec and out for delivery 9th Dec - unacceptable. Please provide a refund.
09/12/14
would of been nice to have some paperwork left when the package was picked up. also an update when it reachaed its destination.
09/12/14
No comment left by this customer.
09/12/14
Excellent service from collection to delivery.
09/12/14
No comment left by this customer.
09/12/14
very happy with service went spiffingly very easy and will use again thanks from gappydave
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
parcel not arrived 5 days late now. Filled out two contact forms with you, still no reply. Dreadful service!
09/12/14
As last time on time. Love to be able to track the parcel ! Thanks
09/12/14
No comment left by this customer.
09/12/14
A really great service from you! The Vietnamese customs officers were less impressive, but I doubt you can fix that.
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
Very easy to use
09/12/14
No comment left by this customer.
09/12/14
Everything was really easy, and went perfectly. Smaller time frames for collection would be super helpful tho!
09/12/14
No comment left by this customer.
09/12/14
Excellent service as usual thanks
09/12/14
your service was great.. City Link not so great.
09/12/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
