We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
no one picked my parcel up and i want my money back
11/12/14
It was so easy , from booking online to the collection and very quick delivery. Could not ask for more .
11/12/14
No comment left by this customer.
11/12/14
Driver failed to turn up absolute useless
11/12/14
No comment left by this customer.
11/12/14
Not sure you can, it was very good.
11/12/14
NOT WORTH IT ! NIGHTMARE COMPANY
11/12/14
Courier did not collect my item on the day I had booked, had to call up and wait days after for them to finally come!
11/12/14
Arrived as stated
11/12/14
Even if the parcel had the"Fragile" tape on it arrived at destination with an hole on a side,maybe has been dropped,will be open on the 25th
11/12/14
Excellent 10/10
11/12/14
was delivered amazingly quick so impressed thanks be using you again
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
excellent service
11/12/14
No comment left by this customer.
11/12/14
The parcels have not arrived at the customers
11/12/14
Parcel booked for collection Friday. In all day waiting. No one came. No one from Courier contacted me.No apology! Up to me to rebook.Poor.
11/12/14
first time iv used a courier service ,simple web instructions fast reliable service and cheaper than post office will definitely use again
11/12/14
for some reason you truncated my address leading to a non collection
11/12/14
No comment left by this customer.
11/12/14
I haven't got my tracking number and when I track it it says unavailable
11/12/14
delighted with service parcel arrived on time. would use this service again
11/12/14
The parcel has not arrived yet but the pickup and ordering on line was excellent
11/12/14
very efficient service - thank you
11/12/14
The pickup time is too long - need to give more precise times on the day - not 9am - 6pm. This will put me off using service again.
11/12/14
No comment left by this customer.
11/12/14
the parcel was very damaged despite being wrapped properly and the robes arrived dirty
11/12/14
Everything is great. Just no opportunity contact by phone, sometimes it is necessary. Thank you.
11/12/14
No comment left by this customer.
11/12/14
was booked for collection on the friday,no one came.Had to rebook for following monday,i was in all day waiting wont use you again
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
Excellent as always thankyou
11/12/14
Ive read some bad reviews after i already made the payment, but i have to say that everything went well! Package delivered on time
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
Excellent
11/12/14
Efficient, on time and the cheapest around!!!
11/12/14
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