We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,752 reviews.
Parcel left with a neighbour but no card left with customer. I had to try and find out where parcel was and phone customer
04/12/14
Parcel monkey is amazing ,service excellent , better than i hoped , everything went as stated thankyou
04/12/14
Give a specific time, rather than just a date of pick up
04/12/14
parcel still not collected over 1 week
04/12/14
Insurance cost seemed more than required. If the courier service offered is unreliable they should not be offered.
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
Really works well to locate the best price and service for a given parcel
04/12/14
Very good service to remote area of Sri Lanka.
04/12/14
super fast
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
Supposed to of been next day delivery but turned up 24 hours later than what I expected!
04/12/14
No comment left by this customer.
04/12/14
No comment left by this customer.
04/12/14
Excellent service and easy to book parcel for collection. would recommend to others.
04/12/14
No comment left by this customer.
04/12/14
As always on time and courteous well done
04/12/14
No comment left by this customer.
04/12/14
Service was great. Booked on line, printed label, packaged goods and the next day, as expected, City Link arrived, signed for
04/12/14
No comment left by this customer.
04/12/14
Excellent service - thank you.
04/12/14
Would be handy to be sent a text message of estimate delivery time.
04/12/14
very good service, would use again
04/12/14
No comment left by this customer.
04/12/14
great service and delivery
04/12/14
Excellent service
04/12/14
No comment left by this customer.
04/12/14
Parcel has not been delivered, tracking is vague and no telephone number to call
04/12/14
No comment left by this customer.
04/12/14
The Parcel was not collected, I had to chase for a refund. Most appalling service and customer service i have ever come across.
04/12/14
thabnks±
04/12/14
Could be faster as my delivery to london took 5days from leeds and the Tracking needs more information put on.
04/12/14
Booking and collection of parcels on the same day would enhance the service
04/12/14
No comment left by this customer.
04/12/14
great service very happy thanks dave
04/12/14
Fab service, first time I've used a courier and would definitely use again!
04/12/14
no complaints
04/12/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
