We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
Very fast delivery and great service
10/12/14
No comment left by this customer.
10/12/14
Collected on time and delivered on time,doesn't get any better
10/12/14
very q thx
10/12/14
No comment left by this customer.
10/12/14
ParcelMonkey was fine - wish Parcel Force could confirm on line that parcel had actually left UK - no tracking after 'forwarded for export'
10/12/14
No comment left by this customer.
10/12/14
Thanks
10/12/14
My main issue is with Parcel Force regulations who charge for oversize parcels & then I have to prove them wrong by submitting photos
10/12/14
No comment left by this customer.
10/12/14
No comment left by this customer.
10/12/14
My parcel was not picked up and I am yet to hear anything from you about how we resolve this - please can we sort this out!
10/12/14
excellent service, picked up when said it would be. easy to follow web site. Now in n
10/12/14
No comment left by this customer.
10/12/14
great thank you
10/12/14
Late delivery, should have been delivered on Friday 5th, it's now Wednesday 10th
10/12/14
Great, reliable service
10/12/14
very good quick service thanks
10/12/14
First time very successful
10/12/14
No comment left by this customer.
10/12/14
Excellent service and quick delivery. Would just like a note at the beginning if a printed label will be needed
10/12/14
No comment left by this customer.
10/12/14
Parcel was collected on day stated, I would appreciate a text advising me of a morning or afternoon collection though. Recommend service.
10/12/14
Would be helpful if there was a contact number so could actually speak to someone.
10/12/14
Amazing service highly recommended
10/12/14
No comment left by this customer.
10/12/14
Your service was excellent the parcel arrived in NZ in less than a week. Collection was in less than 24 hrs from order being placed. Brill
10/12/14
Fantastic service
10/12/14
No comment left by this customer.
10/12/14
You collect 2 Items and I expected from your service to deliverd in the some day 2 items together, no 1 items fryday,other monday.
10/12/14
parcel was picked up a day late
10/12/14
on time for collection helped find the right courier for me as i dont have printer delivered in eccellent condition thanks
10/12/14
Picked up promptly and delivered well within timescale. Ony personal contact showed excellent customer service skills
10/12/14
No comment left by this customer.
10/12/14
My wife had to wait in all day as you could not give us a collection time. Collection was finally done at 6pm !! We won't use you again
10/12/14
Let down on delivery. Costly in time, effort & money to rectify but Parcel Monkey accept no responsibility. Won't use again.
10/12/14
I can see the green 'Delivered' sign against all the 16 parcels which were collected on Monday. So I am a happy customer.
10/12/14
Very simple and reliable. You did what you said you would do. Thanks
10/12/14
No comment left by this customer.
10/12/14
The form was straightforwardto fill in. A pity I picked Parcelforce as it is taking a long time to deliver
10/12/14
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