We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,752 reviews.
Good website, Good service and Value for money
07/12/14
Answer emails, have a phone number for customers to call, your service and company is rubbish, I have spread the word dont worry
07/12/14
Very good service and efficient
07/12/14
Very good arrived on time good price & easy to use
07/12/14
Nothing I can suggest. Everything went perfectly thanks!
07/12/14
Excellent. Door to door London to Narrabeen, NSW in 4.5 days. Many thanks
07/12/14
VERY GOOD , WOULD RECOMEND
07/12/14
No comment left by this customer.
07/12/14
This is the second item in recent weeks that has been totally destroyed. Xmas seems to be a period of very poor service for your company.
07/12/14
No comment left by this customer.
07/12/14
Great service. Thank you very much
07/12/14
No comment left by this customer.
07/12/14
Excellent service as usual will continue to use your services
07/12/14
excellent
07/12/14
No comment left by this customer.
07/12/14
very, very good
07/12/14
My parcel was in wrapped and stuff missing
07/12/14
Thank you for an excellent service from pick up to delivery.
07/12/14
All good. Thanks
07/12/14
good communication. collection and delivery carried out as ordered. Thank you
07/12/14
Package received on time good delivery
07/12/14
No comment left by this customer.
07/12/14
Brilliant... Lovely and easy :0) Would definitely use again and soooooo much cheaper than Royal Mail!!!
07/12/14
Web site good, pickup good but it took Parcel Force 2 attempts to deliver to a company so it was a day later than expected
07/12/14
No comment left by this customer.
07/12/14
I will use you more and more, Great Thank You
07/12/14
No comment left by this customer.
07/12/14
Delivered by Parcel Force but far cheaper than they quoted themselves! Excellent service, will use again.
07/12/14
Parcel returned to me with no reason. Tried to contact you but unfortunately is December and you only works from monday to friday....clever
07/12/14
No comment left by this customer.
07/12/14
Easy to use web site, unfortunately none of my cards were excepted call my bank and they said it should all be ok a mate paid for me.
07/12/14
still havent delivered item ????? guaranteed next day delivery or your money back ???? its a week later still no item delivered HURRY UPPP
07/12/14
No comment left by this customer.
07/12/14
parcel was picked up and delivered in time.
07/12/14
Suggest that when booking on line out of normal business hours you indicate that the labels will not be isued until the office reopens.
07/12/14
No comment left by this customer.
07/12/14
No comment left by this customer.
07/12/14
No comment left by this customer.
07/12/14
the customer service is poor
07/12/14
No comment left by this customer.
07/12/14
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