We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,808 reviews.
Parcel picked up and delivered quickly at a fair price. Exactly what I was after.
22/12/14
ParcelForce collected the parcel took it to their depot and then decided to say it was to heavy!! They then sent it back to collectionpoint
22/12/14
No comment left by this customer.
22/12/14
First time using and was simple, end cost was more which annoyed slightly
22/12/14
No comment left by this customer.
22/12/14
Fast collection, very fast delivery
22/12/14
total lack of tracking available, i tried to track but it said it was unavailable. i dont know if the parcel arrived the destination
22/12/14
Fantastic service, took the stress out of sending parcel abroad. Would definitely use again!
22/12/14
No comment left by this customer.
22/12/14
very good
22/12/14
your post another parcel section doesn't seem to work, it only quotes for one item irrespective as to how many you list
22/12/14
I had not heard of you before searching the internet as I had a significant parcel to send to the U S, so pleased that I found you.
22/12/14
Perfect service as always *******
22/12/14
No need excellent service!
22/12/14
your driver did not go to collect the parcel, i will write separately for a refund.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
I was initially quoted £14 for two packages (Link). Payment page requested £54 as destination was North Scotland. No cheaper alternative.
22/12/14
Turned up when expected - good service.
22/12/14
Great service
22/12/14
There was no problem with pick up , very helpful , delivery was as per stated , I don't think there was nay problems , thanks
22/12/14
More specific pickup times would be great
22/12/14
No comment left by this customer.
22/12/14
Price good, but lack of awareness of actual collect time not so good. Had to wait in until 5 o/c! No telephone numbers to contact you either
22/12/14
Excellent!
22/12/14
Great service and saves you from queuing up at the post office. Collection was quick and very impressed. Will use it again.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
Citi Link declared that they had been to the delivery address twice and left a card. This was NOT true and the recipient had to collect.
22/12/14
Parcel arrived to South Africa within 6 working days, even when sent the week before Xmas. Pleasantly surprised!
22/12/14
easy to order, fair price, ability to track order to destination, peace of mind garuanteed
22/12/14
Great service, happy chap collected parcel on time and parcel arrive in OZ a few days later brilliant and Half the price of the Post offi
22/12/14
No comment left by this customer.
22/12/14
Excellent service, best value, will definitely use again. Thank you :-)
22/12/14
No comment left by this customer.
22/12/14
Perfect
22/12/14
everything was fine
22/12/14
No comment left by this customer.
22/12/14
No comment left by this customer.
22/12/14
