We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
brilliant service..thankyou
11/12/14
Very pleased thankyou. i wrote clearly on the parcel handle and stand up a particular way. when it was delivered it was upside down ?!
11/12/14
excelent service
11/12/14
I thought you were extremely efficient. I have no criticism whatsoever.
11/12/14
No comment left by this customer.
11/12/14
Brilliant this time
11/12/14
No comment left by this customer.
11/12/14
Easy website. On time collection & delivery
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
Collected and delivered to schedule(parcelforce). Would have liked to know a time slot for the collection to plan my day.
11/12/14
No comment left by this customer.
11/12/14
Second time using the service and second time by boxes have been completely bashed.
11/12/14
I found easy to get cheap comparable rates for many services, we can do more business if you provide more competitive prices, thanks
11/12/14
Everything as planed!!!! A+
11/12/14
Paid for a 24 hour service and it arrived 7days later?? Told I couldn't have a postage refund?? Absolute ****!!! won't be using you again!!
11/12/14
No comment left by this customer.
11/12/14
My parcel has not yet arrived as far as i know but so far service has been very good and easy to use thank you
11/12/14
Sraightforward, Fast, Efficient Service. Would Highly Recommend.
11/12/14
Very good.
11/12/14
Excellent service. Efficient. Easy to use, order and pay. Will use again.
11/12/14
Apparently CityLink Excelled themselves and (Presumably to keep seasonal throughput down0 delivered to a delighted CUSTOMER ON A sUNDAY!!
11/12/14
I could not track the item and do not know if delivered. I asked if it had been but received no reply from you
11/12/14
It arrived 2 days late, Courier Tracking isn't any use between the collection depot and delivery depot
11/12/14
Very pleased...good price...picked up and delivered...what more do you need!
11/12/14
paid for second delivery - did not happen - signature of recipient undecipherable
11/12/14
No comment left by this customer.
11/12/14
Once again the parcel was not picked up, we're using parcel force now and asking our suppliers not to use DPD/Courier
11/12/14
No comment left by this customer.
11/12/14
on time and delivered also on time
11/12/14
Very good easy to use website
11/12/14
I will certainly use your efficient service again & recommend you to family & friends thank you so much for a quick delivery
11/12/14
Quick, easy and on time. Very happy
11/12/14
Very good service, the delivery has been on time.
11/12/14
1st time user smooth service
11/12/14
Tracking information could be a little clearer - otherwise fine
11/12/14
parcel monkey picked up my parcel and delivered it within the time stated. thank you.
11/12/14
my parcel still has not been picked up!!! it was supposed tp be picked up on the 5th.i have called and mailed parcel force 5 times.nothing
11/12/14
When obtaining a quick quote rhe dimensions should be added to avoid a change when completing the finished despatch
11/12/14
You take my parcel from me on 4th December and today (11th December) the tracking says it is still out of delivery.
11/12/14
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