We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,807 reviews.
Parcel was due to arrive yesterday but still hasn't - there's been no information as to why it's delayed. Not sure what parcel monkey does?
23/12/14
Very speedy delivery, many thanks
23/12/14
Collection very speedy, took a bit longer than I thought to arrive, but that was probably due to the Christmas rush.
23/12/14
The courier never turned up on the day which was booked. Most inconvenient
23/12/14
Very good
23/12/14
great job! many thanks
23/12/14
Parcel is coming back damaged will be putting in a claim form
23/12/14
Parcel was late and damaged
23/12/14
No comment left by this customer.
23/12/14
Parcel arrived safely in NZ although the recipients weren't in so it took longer than anticipated but good service and will use again.
23/12/14
No comment left by this customer.
23/12/14
Efficient collection and delivered on time. Isn't that what this service is supposed to do?
23/12/14
No comment left by this customer.
23/12/14
No comment left by this customer.
23/12/14
No comment left by this customer.
23/12/14
Courier never picked up for TWO days in a row. Gave up and went elsewhere tom send.
23/12/14
Great service! Easy to use and intuitive website also for people new to movings as myself!
23/12/14
No comment left by this customer.
23/12/14
No comment left by this customer.
23/12/14
very happy with the service you have provided us with
23/12/14
We found the service extremely good and would certainly recommend to others. Many thanks
23/12/14
thank you very much for quick next day delivery,fantastic service very cheap and profesional
23/12/14
Parcel received, very good service
23/12/14
The form could be more user-friendly. The calculation of size/weight to cost could be more transparent.
23/12/14
Very impressed! Well done! I will definitely use them again!
23/12/14
i received my parcel in Canada 4 days after it was collected, which is pretty amazing considering that it is just before Christmas.
23/12/14
No comment left by this customer.
23/12/14
good service
23/12/14
My parcel picked up a week ago; still showing as @ parcel centre ... what's going on?!
23/12/14
great service. picked up and delivered on time. Will certainly be using this service again. 2 huge parcels, England to France 3 days.
23/12/14
Parcel was very late and I had no way of contacting the courier. Nor was I told when the parcel would be delivered when I ordered.
23/12/14
excellent service
23/12/14
Excellent service. Picked up and delivered as per schedule. Thank you
23/12/14
Easy online ordering, tracking and delivered on time even during Christmas!
23/12/14
No comment left by this customer.
23/12/14
No comment left by this customer.
23/12/14
Excellent very swift delivery 5 days to Canada brilliant
23/12/14
Package should be picked up when specified9-12(not 3:20 pm when noone was in)Flagged down a Pforce van at 2pm next day,lost alot holidaytime
23/12/14
Prompt confirmation / when using P Force would be good to know if pick up was AM or PM, but that's up to PF of course!
23/12/14
took 2 days longer than the 48hr guarantee delivery
23/12/14
