We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,751 reviews.
Excellent service.
09/12/14
Nothing to add, well pleased, will certainly use again
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
After getting a quote the process was a little unclear about sending to different addresses in the same pick-up.
09/12/14
Fantastic value for money the only thing which could be improved is an idea of collection, even it it were just an am/pm txt.
09/12/14
Good service
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
First Class
09/12/14
on time as usual
09/12/14
no contact number. collection 2days late
09/12/14
No problems as always -thank you.
09/12/14
All worked. Nice if you could offer "collection windows" and also book EU to UK shipments but they are carrier dependent I appreciate.
09/12/14
No comment left by this customer.
09/12/14
V good
09/12/14
I thought the service was excellent
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
The website is easy to use.
09/12/14
No comment left by this customer.
09/12/14
brilliant service, all ways . Thanks
09/12/14
Great service and great price with safe delivery at destination-thanks!
09/12/14
No comment left by this customer.
09/12/14
Disaster. useless service. Awful customer service. Lost packages. Nightmare. avoid avoid avoid.
09/12/14
No comment left by this customer.
09/12/14
Quote increased on final stage of booking (£20.00) due to postcode, not happy filled in form & didnt know this until clicked confirm bookin
09/12/14
Disgusted with the service Courier collected 1 day late and delivered 1 day late I paid for 24 hour delivery and was 4 days
09/12/14
Excellent. Would recommend and use again.
09/12/14
No comment left by this customer.
09/12/14
I would have really appreciated knowing the time that the parcel was being collected from me as it meant that I had to stay in all day!
09/12/14
Great service and price. I think I will drop at depot next time if available as waiting in for collection is a little inconvenient
09/12/14
All good
09/12/14
Once good door to door service for larger packages
09/12/14
Told me that you would collect and I waited in the whole day and you never showed up
09/12/14
great service
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
Driver picked up at good time so I didn't have to wait all day and no label required as driver printed. Excellent
09/12/14
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