We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
Not your fault but Parcelforce took 2 days extra to deliver after sending it to the wrong depot in Belgium!
12/12/14
Easy to use, good choice of pick ups and drop offs.
12/12/14
Great service and price. :)
12/12/14
No comment left by this customer.
12/12/14
No comment left by this customer.
12/12/14
Excellent communication. fast service and value for money couldnt ask better - thank you
12/12/14
No comment left by this customer.
12/12/14
Parcel monkey stated no need to print label, courier arrived without label, parcel then went missing for 7 days, so much for parcelforce24
12/12/14
The collection driver had to be chased down the road because he didn't wait long enough for someone to answer the door.
12/12/14
lack of communication around delivery, issues with pick up
12/12/14
excellent service..will use you again for parcels in Europe...
12/12/14
Very happy with service, no complaints.
12/12/14
Finally collected four days late. Numerous calls by me but no info back. No label when collected. Total joke never again.
12/12/14
I paid for next day delivery and it took 3 days before it was picked up 4 days to deliver
12/12/14
V good
12/12/14
Quick, easy & efficient service
12/12/14
No comment left by this customer.
12/12/14
very quick delivery, recipient mentiomed very friendly courier driver. would highly recommend and re use your services
12/12/14
No comment left by this customer.
12/12/14
This is a great service, but I had to wait in all day as I didn't know what time my parcel would be collected.
12/12/14
No comment left by this customer.
12/12/14
I don't think you could improve it was very good
12/12/14
The collection doesn work yesterday
12/12/14
was collected a day late and was supposed to be next day delivery but took 4 days! not impressed would never recommend
12/12/14
same day delivery for wed 10/12 - still waiting for pick up
12/12/14
No comment left by this customer.
12/12/14
Parcell picked up promptly no probs
12/12/14
No comment left by this customer.
12/12/14
excellent service
12/12/14
No comment left by this customer.
12/12/14
In your web, said will get back in 2-3 hours. but you reply me after two days after the problem. The communication is poor.
12/12/14
Smooth and satisfactory collection & delivery.
12/12/14
Tracking does not work so we do not know if it has arrived or not!
12/12/14
Brilliant service. will use again. only improvement would be to give time slots for pick up.
12/12/14
No comment left by this customer.
12/12/14
Bit concerned that my massive, fragile parcel would arrive ok... needn't have! Fast and safe delivery, thanks!
12/12/14
on time
12/12/14
Great service so no improvements needed
12/12/14
No comment left by this customer.
12/12/14
Easy to arrange, cheapest prices and would take a large parcel that I was struggling to send with others, Cheers!
12/12/14
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