We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,751 reviews.
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
would like to know exact collection time
09/12/14
Really fast delivery service , would help if collection agent could read all the notes but only first few characters showed on terminal.
09/12/14
Good service, thanks
08/12/14
Would be useful to know ET for collection and receive SMS or email when delivered, otherwise great service
08/12/14
Great and so convenient - collection from home is fantastic especially as located in aberdeenshire
08/12/14
Very happy with price, took a day longer than stated, but would use Parcelmonkey again.
08/12/14
No comment left by this customer.
08/12/14
Delivered a day late. Other than that ok.
08/12/14
Had the best price I could find online and deleted very and tracking all very smooth
08/12/14
No comment left by this customer.
08/12/14
Generally good service, but collection times slots would be useful.
08/12/14
Courier went to wrong address on first collection day and took all day on 2nd day to collect again. their customer service was poor.
08/12/14
No comment left by this customer.
08/12/14
Would have been nice to know a more specific collection time but otherwise great thank you.
08/12/14
First time we have used. Clear instructions and excellent service. Will definitely use again.
08/12/14
I send the new sink and buyer received it in parts totally damaged !!
08/12/14
i researched your company and sent the goods in good faith they would be delivered. they are now stuck in customs cost £145 to release!!!!!
08/12/14
No comment left by this customer.
08/12/14
No communication from courier and they just left the table outside the house when we were away overnight. Really bad.
08/12/14
Super service, maintaining this level would be my only recommendation. Well done.
08/12/14
I'm still waiting for my parcel to be collected!?
08/12/14
Perfect
08/12/14
Absolutely fantastic, first time of sending large parcels abroad, will certainly recommend your service family & friends & friends
08/12/14
First class cheers
08/12/14
No collection when stated, apparently due to temp drivers. Shame, normally a very good service.
08/12/14
No comment left by this customer.
08/12/14
On time. Friendly van driver. Happy with service
08/12/14
No comment left by this customer.
08/12/14
Very good and very fast. as i send a tv that was very fragile and arrive in perfect condition you really save me. I will use your couriers
08/12/14
Parcel picked up an delivered id very timely way. Thank you for good service!
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
courier did not collect on the first day or the second, had to drive to their depot in the end
08/12/14
No comment left by this customer.
08/12/14
Not your fault, Courier failed to collect. Re-scheduled through yourselves. Your part worked great as usual.
08/12/14
No comment left by this customer.
08/12/14
excellent service and value for money, will send future parcels this way
08/12/14
great comunication very fast respond and very fast delivery i will use only parcelmonkey in future
08/12/14
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