We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
Paid extra for quick delivery, should of arrived yesterday & hasn't even been picked up yet!!!
10/12/14
Driver collected the parcel and it was delivered the next day.
10/12/14
No comment left by this customer.
10/12/14
Never got back to me
10/12/14
I booked two parcels to be delivered on GUARANTEED NEXT DAY DELIVERY and only one arrived. The other has still not turned up.
10/12/14
No comment left by this customer.
10/12/14
Very poor, no customer service at all. Driver tuned up and said he was not a lorry driver and left.
10/12/14
No comment left by this customer.
10/12/14
Great service as always. Thanks.
10/12/14
Very expensive as couldn't print own label as my printer has broken, seems parcel force can charge what they want if you can't print
10/12/14
Quick and painless, just as it should be - but sometimes isn't! First time with PM - will use again and recommend. Thanks!
10/12/14
Asked for next day collection and 24 hour delivery - did exactly that. Very pleased, thanks.
10/12/14
Process of collecting parcel worked well
10/12/14
excellent service - parcel collected tues pm in UK - received in France on friday - superb!
10/12/14
Good polite collection and delivery , thank you
10/12/14
brilliant service as always
10/12/14
All good picked up and delivered as discribed
10/12/14
Very pleased, the cheapest I found anywhere, I dont post many items but will defiantly use Parcel Monkey again when I do!
10/12/14
No comment left by this customer.
10/12/14
Driver has incorrect paperwork: luckily I spotted him going to the wrong house
10/12/14
reasonable price, quick delivery
10/12/14
No comment left by this customer.
10/12/14
No comment left by this customer.
10/12/14
very efficient service. However, it would be helpful if a more accurate estimate of collection time could be given.
10/12/14
Service very good and is straight forward and easy to use the website.
10/12/14
No comment left by this customer.
10/12/14
Very helpful friendly people fast and reliable
10/12/14
Good simple service
10/12/14
No comment left by this customer.
10/12/14
No comment left by this customer.
10/12/14
Parcel still not been collected
10/12/14
I sent a parcel to the Canaries via Parcelforce and the driver arrived without labels - I see from the tracking that its still in transit!
10/12/14
No comment left by this customer.
10/12/14
Parcels are always collected a day late
10/12/14
No comment left by this customer.
10/12/14
parcel was delivered within the 6 days as specified on booking, the only comment would be that tracking is a little poor and needs improving
10/12/14
First class ..very quick service .. Will defo use again cheers kev..
10/12/14
Poor. Still unable to track my delivery. I messaged a complain 3 days ago but still no reply. HOW BAD!
10/12/14
No comment left by this customer.
10/12/14
It would make things a lot easier if we could drop the parcel off locally at a shop as we can with Hermes rather waiting in for a courier
10/12/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
