We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,001 reviews.
good cheap efficient service x
13/12/14
No comment left by this customer.
13/12/14
As a long time customer of PM,the standard of service is and always has been excellent,keep it up,top team
13/12/14
Allow when going to print off labels or Invoice to save it as PDF file for doing this task later or on another computer system
13/12/14
Parcelforce sent the items back because the barcodes were not right. The driver phoned and checked and they had been right. Sort it out.
13/12/14
prompt delivery to Portugal thank you
13/12/14
Excellent service !!! Everything went as clockwork & parcel arrived in Belgium when they said it would, even at this time of the year. A1
13/12/14
No comment left by this customer.
13/12/14
Excellent service from city link
13/12/14
Excellent, organised)
13/12/14
Should have been collected Monday, after many calls and failed promises finally collected on Friday!!
13/12/14
Great service, easy to use and good price
13/12/14
Was unable to track parcel and no confirmation from recipient that it has been received
13/12/14
No comment left by this customer.
13/12/14
the service was perfect will use again
13/12/14
it said 24h but took 3 days
13/12/14
No comment left by this customer.
13/12/14
Very pleased. Arrived super quickly to Australia.
13/12/14
No comment left by this customer.
13/12/14
No comment left by this customer.
12/12/14
Excellent service, easy to use, reasonably priced will use again.
12/12/14
Very good and quick collection and delivery.
12/12/14
Right on time, thanks!
12/12/14
Site said print an address label, the courier put one on the package so one didn't need to print one out
12/12/14
No comment left by this customer.
12/12/14
No comment left by this customer.
12/12/14
Exellent,the only downside was not having an approx time for collection -am/pm would help.
12/12/14
No comment left by this customer.
12/12/14
great service. love the price
12/12/14
Great every time.
12/12/14
even after making an account, the package I was trying to send wasn't remembered for 5 minutes, so each time payment failed I had to reenter
12/12/14
I think if you could give a time when the parcel will be collected rather than having to wait in all day
12/12/14
No comment left by this customer.
12/12/14
arrived at expected delivery time...great service
12/12/14
Very pleased, picked up and delivered on time and with care, excellent value for money
12/12/14
absolute fab service. I'm hooked.
12/12/14
the parcel was collected on time(8th Dec) but has still not arived. despite you sending me a "how did we do email"!!!! VERY POOR
12/12/14
No comment left by this customer.
12/12/14
Very poor hence I have been waiting for the parcel to be collect from Monday had 2 complains and still have the package and someone waiting
12/12/14
so easy to use your website very safe and quick delivery very happy would highly recommend.
12/12/14
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