We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,753 reviews.
worked fine for me thanks
03/12/14
On time and a reasonable price
03/12/14
No comment left by this customer.
03/12/14
No comment left by this customer.
03/12/14
Can you please make sure this ***** courier is not sent to us again. Please arrange for immediate collection of package reference PM_2506321
03/12/14
Our Response: Dear Customer A claims agent will be in touch shortly.
No comment left by this customer.
03/12/14
Booked overnight service. Still waiting for delivery 5 days later. Courier not able to find parcel!
03/12/14
Our Response: Dear Customer A claims agent will be in touch shortly.
The last several parcel collections we have paid for have failed despite doing exactly as required please contact us As soon as possible .
03/12/14
Our Response: Dear Customer A claims agent will be in touch shortly.
No comment left by this customer.
03/12/14
Parcel monkey ordering system was very good, Courier courier let me down.
03/12/14
Our Response: Dear Customer A claims agent will be in touch shortly.
Courier turned up on the right day, was polite and helpful.
03/12/14
Hi. My parcel was picked up on time and got to the destination I think nearly the time given. I wasn't sure whether it will get to Kyrgyzst
03/12/14
No comment left by this customer.
03/12/14
No comment left by this customer.
03/12/14
No comment left by this customer.
03/12/14
Would be helpful if you could give some estimate of collection time - I waited in all day and the parcels were collected at 5pm
03/12/14
excellent service
03/12/14
great service and easy to use site
03/12/14
No comment left by this customer.
03/12/14
Arranging for couriers to bring their own addressee label, would make it easier for people without a printer
03/12/14
no collection time available as i didnt book directly with courier company, the only negative.
03/12/14
Just works
03/12/14
No comment left by this customer.
03/12/14
Excellent! I wish you could bring the parcelforce charges a bit down -then it will be totally great!
03/12/14
Brilliant as always would not use any one else
03/12/14
Excellent service, thank you.
03/12/14
Excellent as always. Easy to book. Competitive price. Prompt collection and delivery by very pleasant young man. What more could you want!
02/12/14
No comment left by this customer.
02/12/14
Great service, really impressed, the only minor thing was the updates were very delayed, eg 2 days after collection still it was due etc
02/12/14
Excellent service , parcel picked up within hours of order and delivered within 24 hours. Can't fault the service at all
02/12/14
Picked up on day requested, delivered undamaged the next, all at a good price.
02/12/14
My three parcels were collected on the day after placing my order and delivered the following day, great service!
02/12/14
This is the second time I've used PM and again very impressed. I'll definitely be using them again.
02/12/14
No comment left by this customer.
02/12/14
No comment left by this customer.
02/12/14
I am happy with the service
02/12/14
No comment left by this customer.
02/12/14
No comment left by this customer.
02/12/14
You have been the easiest courier we have used and will be using you again.
02/12/14
Very happy with International Service at better rates than going direct with Parcelforce. Thank-you.
02/12/14
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