We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,224 reviews.
my shipment was not collected on schedule, and was not delivered in time.
08/12/14
No comment left by this customer.
08/12/14
Picked up same day. Delivered three days later in France - intact.
08/12/14
very good
08/12/14
Good way to get a cheap return, post office counters rip you off. Please commercial rates are open to public.
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
Failed to collect on the stated day of collection and didnt even call/email me. Ended up delivering package to depot myself.
08/12/14
Very easy process, but would be perfect if there was a narrower time window when the courier would arrive.
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
Speed of service unbelievable - but did back in helping carry into house - would use again as otherwise fantastic service
08/12/14
I found the experience very easy to do and was very efficient, Definitely use again.
08/12/14
No comment left by this customer.
08/12/14
My parcel was collected but never delivered and I paid for next day delivery and no tracking info available for it, no phone number to call
08/12/14
Great service from start to end!
08/12/14
No comment left by this customer.
08/12/14
all excellent as usual thanks
08/12/14
excellent
08/12/14
Can't fault the service in any way
08/12/14
Link to print barcode and label didn't work in ie8 or Firefox. It would only work in Google chrome.
08/12/14
Fast , cheap & effiecient. Will use again & recommend.
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
No problems at all, Easy to set up, efficient service, pleasant driver,reasonable charges, will use again
08/12/14
Parcel did not get collected no way to contact parcel monkey or courier by phone and email messages where a waste of time as no reply.
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
Service is exactly as described
07/12/14
It would have been nice to know roughly what time to expect the driver.
07/12/14
No comment left by this customer.
07/12/14
very pleased with your service and great value .no hesitation in using your service again.
07/12/14
No comment left by this customer.
07/12/14
No comment left by this customer.
07/12/14
Good, timely, well priced service. Definately my go to courier service now.
07/12/14
very good service arrived on time
07/12/14
First class, just slight delay in being able to print label, but no problem as had expected after using before. Arrived exactly when promise
07/12/14
Great Service via Parcel Force to Norway. Recipient delighted with item. Thanks again.
07/12/14
It would have been useful to have some idea of when the parcel would be collected, ie between 9-12 etc. Otherwise, excellent service. thanks
07/12/14
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