We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,001 reviews.
No comment left by this customer.
14/12/14
delivery driver extremely courteous, delivered quickly and efficiently.
14/12/14
1 out of 3 parcel got returned and we got no explaination, email or call to explain why and my customer is still with out there goods,
14/12/14
Firstly, the courier service used in Australia is less than OK.How is it that a delivery was apparently signed for,but no parcel received.
14/12/14
No comment left by this customer.
14/12/14
parcel still not received , our password comes up as not recognised so we cannot trace the delivery
14/12/14
Excellent service would definitely recommend
14/12/14
Parcel not picked up by Parcel Force. Cost me money to reorganise collection.
14/12/14
No comment left by this customer.
14/12/14
PM3301250
14/12/14
No comment left by this customer.
14/12/14
Again great service, il be using you again guys..cheers.
14/12/14
No comment left by this customer.
14/12/14
you didn't pick up the parcel whenyou said .no phone number to contact you. .we had to deal with parcel force direct to pick parcel up
14/12/14
Superb service polit delivery driver very proffesional on pick up from me /.First class service all the way.Will use again Thankyou J McMaho
14/12/14
NO card was left at delivery address, recipient had no knowledge of where parcel had been left!
14/12/14
Didn't collect parcel had to re organise another pick up
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
unbelievable price and service. Thank you
14/12/14
No comment left by this customer.
14/12/14
collected and delivered within 24hrs. thank you
14/12/14
Quick and efficient collection and delivery, thank you
14/12/14
Excellent price
14/12/14
Online tracking doesn't work in firefox, took me a few days to work out & I know not parcel monkeys fault but the item arrived damaged
14/12/14
Parcel was supposed to be delivered on 9/12/14 as of 14/12 it still remains undelivered????
14/12/14
excellent service would use again.
14/12/14
Very happy with the service
14/12/14
No comment left by this customer.
14/12/14
Loyalty scheme
14/12/14
No comment left by this customer.
14/12/14
Parcel collected on booked day and delivered next day. Thank you.
14/12/14
From Yorkshire to South Germany in 4 days. Excellent! I really like the tracking functionality.
14/12/14
No telephone contact number
14/12/14
As advertised - collected and delivered next day. Would appreciate pick-up window, though.
14/12/14
Very quick and efficient service
14/12/14
No comment left by this customer.
14/12/14
Fantastic as always!
14/12/14
Parcel collected on agreed time,price was very reasonable as compared to other couriers ,fast delivery time to destination
14/12/14
Item wasn't collected on day arranged, tracking never actually worked
14/12/14
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