We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,224 reviews.
No comment left by this customer.
06/12/14
No comment left by this customer.
06/12/14
Collection fine, transport fine, tracking stated 'delivered' when the parcel had not yet arrived at destinanation.
06/12/14
website easy, fair cost, easy drop off, parcel delivered quickly thanks
06/12/14
Would prefer a shorter window pickup time
06/12/14
No comment left by this customer.
06/12/14
i had 2 parcels picked up both delivared on time,tracking was usefull
06/12/14
No comment left by this customer.
05/12/14
Excellent service but would recommend live tracking system which shows the location the driver, so collection/delivery time can be predicted
05/12/14
Excellent service but would recommend live tracking system which shows the location the driver, so collection/delivery time can be predicted
05/12/14
Good service again.
05/12/14
Excellent service but would recommend live tracking system which shows the location the driver, so collection/delivery time can be predicted
05/12/14
A text so that one knows when to expect the collection - say within a 3-hour timespan - would save waiting in all day. But great service!
05/12/14
No comment left by this customer.
05/12/14
During the black friday period City Link,booked through yourselves,Delivered all 5 parcels next day on un-guranteed 24 hr service.EXCELLENT!
05/12/14
Your service is very efficient, with competitive prices and selection.
05/12/14
No comment left by this customer.
05/12/14
Quick,easy & cheap.. What else do you want!.. Thank you..
05/12/14
No comment left by this customer.
05/12/14
efficient service, could perhaps give an approximate collection time
05/12/14
I could not track my parcel and I have no idea if it had arrived.
05/12/14
I was perfectly happy with the courier he was extremely helpful as this was my first time using your service. I will definitely be using thi
05/12/14
No comment left by this customer.
05/12/14
No comment left by this customer.
05/12/14
would have been perfect if we had a time for parcel collection
05/12/14
Fast and efficient thank you
05/12/14
Excellent rapid service. Thank you
05/12/14
Pleasant, efficient and very helpful. You beat the Royal Mail hans down!
05/12/14
No comment left by this customer.
05/12/14
was satisfied with service would recommend to othets
05/12/14
Far too long waiting for labels, horrid after sales care and I would rather not have used you lot at all
05/12/14
very good parcels arrived much earlier that we thought and we be sending some more to Barbados next week and will be in touch
05/12/14
always fast collect.
05/12/14
No comment left by this customer.
05/12/14
The tracking was the only thing that I found an issue; it said "address not found" when it meant that he wasn't in. It arrived anyway.
05/12/14
No comment left by this customer.
05/12/14
No comment left by this customer.
05/12/14
A collection time would be handy for not business collection, but other than that great service
05/12/14
Pick up was on time, paperwork expedited efficiently Just waiting for delivery in Oz now.
05/12/14
No comment left by this customer.
05/12/14
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