We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,479 reviews.
A SPECIFIED TIME OF COLLECTION OR EVEN AM OR PM WOULD HAVE IMPROVED SERVICE.
16/12/14
To set collections/deliveries at specific times, otherwise we've to be home and sometimes they dont even come
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
We are happy with your service.
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
Paid for Guaranteed next day delivery, collected late on Frid and not delivered until Mon, maybe said next working day & didn't read small p
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
Simple to use, clear and concise and most importantly delivered on time, very happy customer
16/12/14
2 parcels picked up on 3/12/14 stating 5 to 6 days. It is now 13 days and parcels still have not arrived. Can i track this order please
16/12/14
Excellent service as always. Everyone should use Parcel Monkey!
16/12/14
My parcel has arrived with my Dad this morning, all intact & nothing broken & it did contaoin
16/12/14
No comment left by this customer.
16/12/14
very easy to use, quick and efficient, shame PARCELFORCE let you down, 24hrs late
16/12/14
great service cant fault
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
The collection did not happen on the booked day, and then they said they tried the next day, but someone was in all day.
16/12/14
No comment left by this customer.
16/12/14
No comment left by this customer.
16/12/14
Expert service as usual! Merry Christmas to all at Parcel Monkey!
16/12/14
paying with paypal would be nice option
16/12/14
great service thank you
16/12/14
Your service is very good however that of city links lacks, the person collecting left a card saying they could not get anyone to answer?
16/12/14
The parcel has still not been collected and I cannot make contact to see what is happening, I will never use Parcel Monkey ever again
16/12/14
Simple cheap easy reliable
16/12/14
collected when stated and delivered on time. great service.
16/12/14
Waited in for two days and parcel still hasn't been collected !
16/12/14
My parcel was never collected!
16/12/14
Very fast and good servive. Thank you
16/12/14
Both parcels arrived on time.Very pleased.
16/12/14
Always a good service, thanks
16/12/14
Good
16/12/14
I was very satisfied and delighted at the accuracy and promptness of your services from my home to my Aunt.The collector was very polite.
16/12/14
Good service, would use again.
16/12/14
Parcel not collected on the date allocated
16/12/14
No comment left by this customer.
15/12/14
Parcel collected but not delivered when guranteed service selected. Maybe time to change services, once I get my refund!!!!!!!!!!
15/12/14
