We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
Good service as usual. An indication of parcel collection am / pm would be a help.
11/12/14
No comment left by this customer.
11/12/14
Did everything you promised - collected on time and delivered on time
11/12/14
fast and furious for a good price thank you
11/12/14
Excellent service, I would definately use recommend and use again. Picked up late Friday UK, arrived Australia following Thursday morning
11/12/14
No comment left by this customer.
11/12/14
tracking updates were very delayed and parcel a few days slower than expected. But it got there in one piece :)
11/12/14
Hi, I find the service good, but if you could make the base price a little cheaper then i would use you more than myhemes..
11/12/14
Collection next day as promised. Took 3 working days to deliver, but not an issue in this case.
11/12/14
Absolutely reliable, always a fast delivery service and always on time
11/12/14
No comment left by this customer.
11/12/14
Excellent service thank you
11/12/14
A time slot collection would be helpful
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
I had no idea what time the driver would arrive. He turned up just as I was locking up work and then he refused to sign my sheet
11/12/14
No comment left by this customer.
11/12/14
Everything as promised. Thank you
11/12/14
Very please with service. Competitive price. Picked up on day promised. Delivery presumed OK unless I hear otherwise. Will recommend
11/12/14
good
11/12/14
No comment left by this customer.
11/12/14
Easy to arrange collection and delivery, even got emailed the dispatch labels! cant be bad..
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
I can't think of one thing to complain about. Your service has been excellent every time I have used it. Keep up the good service
11/12/14
Picked up on time. Very pleasant and helpful staff
11/12/14
Arrived in 3 days. Dropped off at the Post Office but surprised they do not receive a handling fee.
11/12/14
No comment left by this customer.
11/12/14
Easy to navigate the website and find the comparison
11/12/14
No comment left by this customer.
11/12/14
would help if the courier picked the the parcel when they were meant to not the next day
11/12/14
Great service, as usual
11/12/14
unable to get any help or communication, parcel gone missing
11/12/14
No comment left by this customer.
11/12/14
very quick and accurate delivery and collection A** but there is a lack of collection information suggest working on this
11/12/14
Easy to track, and delivery up to speed.
11/12/14
No comment left by this customer.
11/12/14
very good service will always use them
11/12/14
No comment left by this customer.
11/12/14
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