We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
No comment left by this customer.
08/12/14
No communication from courier and they just left the table outside the house when we were away overnight. Really bad.
08/12/14
Super service, maintaining this level would be my only recommendation. Well done.
08/12/14
I'm still waiting for my parcel to be collected!?
08/12/14
Perfect
08/12/14
Absolutely fantastic, first time of sending large parcels abroad, will certainly recommend your service family & friends & friends
08/12/14
First class cheers
08/12/14
No collection when stated, apparently due to temp drivers. Shame, normally a very good service.
08/12/14
No comment left by this customer.
08/12/14
On time. Friendly van driver. Happy with service
08/12/14
No comment left by this customer.
08/12/14
Very good and very fast. as i send a tv that was very fragile and arrive in perfect condition you really save me. I will use your couriers
08/12/14
Parcel picked up an delivered id very timely way. Thank you for good service!
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
courier did not collect on the first day or the second, had to drive to their depot in the end
08/12/14
No comment left by this customer.
08/12/14
Not your fault, Courier failed to collect. Re-scheduled through yourselves. Your part worked great as usual.
08/12/14
No comment left by this customer.
08/12/14
excellent service and value for money, will send future parcels this way
08/12/14
great comunication very fast respond and very fast delivery i will use only parcelmonkey in future
08/12/14
Delivered to France in 3 days with no problems and a good price. Good service!
08/12/14
I don't know if my parcel arrived at its destination next day, or at all. An email would put minds at rest. Thankyou.
08/12/14
No comment left by this customer.
08/12/14
Excellent price and service
08/12/14
mobile app
08/12/14
No comment left by this customer.
08/12/14
Good service!
08/12/14
Excellent website - easy to use. Good pricing.
08/12/14
Both of my parcels arrived with damage. Fortunatley my customers agreed to just bend the damage back to shape and i will underwrite the risk
08/12/14
Terrible service. Parcel wasn't collected on day when quoted it was. I would like to speak to someone about this matter. My number is 077668
08/12/14
No comment left by this customer.
08/12/14
No comment left by this customer.
08/12/14
Have used Parcel Monkey for some time now and will continue to do so. Always best price and very reliable service. Highly recommended.
08/12/14
everything was great .. thankyou
08/12/14
excellent serviced
08/12/14
No comment left by this customer.
08/12/14
you delivered in the time you stated thats all we need from you .
08/12/14
No comment left by this customer.
08/12/14
I am using parcelmonkey.co.uk since few years. never had problem with their service
08/12/14
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