We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,751 reviews.
No comment left by this customer.
09/12/14
once again item was broken
09/12/14
Excellent service. Collected on time and delivered quickly. Will use again
09/12/14
parcel arrived safely and quickly very friendly driver!
09/12/14
No comment left by this customer.
09/12/14
Prompt service
09/12/14
collected and delivered on time
09/12/14
I was very disappointed with the service due to the fact my parcel wasn't collected on the correct day
09/12/14
No comment left by this customer.
09/12/14
All went to plan. Was quick and easy to do.
09/12/14
No tracking was available for our package. Could not determine if it was collected / delivered.
09/12/14
collection went somethly, very happy.
09/12/14
Excellent
09/12/14
Very good service no problems at all
09/12/14
After Hermes failing to collect an item after 2 weeks I used parcel monkey and it was collected the next day. Thank you will use again.
09/12/14
There was problems with both my orders. One of my orders has been resolved but the other one is still missing. Not a good impression!
09/12/14
You are the best shipping company that i know
09/12/14
No comment left by this customer.
09/12/14
Found it very easy to use. Will definately use again & already recommended to a friend
09/12/14
brilliant. your guy called with a problem and resolved it straight away. brilliant
09/12/14
No comment left by this customer.
09/12/14
I thought the service was efficient, easy to use, and good value for money. Thank you.
09/12/14
didnt even collect the package after waiting in
09/12/14
You are not looking to improve but to cheat customers by relying on fraudulent terms - no doubt you will ignore this message
09/12/14
very quick efficient service. will certainly use again
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
thank you for speedy pick up
09/12/14
No comment left by this customer.
09/12/14
package was a tad beaten up. delivery was longer than 24 hrs...
09/12/14
picked up on the right day at the right address & delivered to the right place on the right day, exactly what you said you would do tha
09/12/14
awesome, no monkeys here, very happy!
09/12/14
Brilliant
09/12/14
No comment. perfect service.
09/12/14
Parcel still not delivered. Delivery time advised 4 days now at 7days.
09/12/14
Very poor bad customer service unorganised will never be using again or recommending Iv never had such a bad experience anywhere
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
No comment left by this customer.
09/12/14
Delivery was late and not overnight as booked. Picked up 4th Dec and out for delivery 9th Dec - unacceptable. Please provide a refund.
09/12/14
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