We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,751 reviews.
Friendly driver was careful with package and polite delivered on time well done!
10/12/14
No comment left by this customer.
10/12/14
No comment left by this customer.
10/12/14
no delivery and no reply to query. Won't use PM again.
10/12/14
I was alittle worried as the parcel was not picked up until after 1630! I should not have worried as it was picked up on the day. Thanks.
10/12/14
Brilliant service, have recommended you to friends and will DEFINITELY use you again. Outstanding bargain prices as well. THANK YOU.
10/12/14
The service offered is extremely efficient and easy to use.
10/12/14
No comment left by this customer.
10/12/14
Delivery was late
10/12/14
super fast and super easy
10/12/14
No comment left by this customer.
10/12/14
Easy to book, easy to contact, value for money. Recommended
10/12/14
The only way to contact you is via the internet. Unfortunately my password wasn't recognised, which left me with nowhere to turn for queries
10/12/14
No comment left by this customer.
10/12/14
have emaild complaint
10/12/14
very very poor
10/12/14
Great service our parcel was there in 3 working days. Quicker than sending something from york to london
10/12/14
Very happy with every step of using the website, thank you!
10/12/14
I have not been able to track my parcel and I sent a message informing you of this. Still no tracking or answer to my question
10/12/14
Paid extra for quick delivery, should of arrived yesterday & hasn't even been picked up yet!!!
10/12/14
Driver collected the parcel and it was delivered the next day.
10/12/14
No comment left by this customer.
10/12/14
Never got back to me
10/12/14
I booked two parcels to be delivered on GUARANTEED NEXT DAY DELIVERY and only one arrived. The other has still not turned up.
10/12/14
No comment left by this customer.
10/12/14
Very poor, no customer service at all. Driver tuned up and said he was not a lorry driver and left.
10/12/14
No comment left by this customer.
10/12/14
Great service as always. Thanks.
10/12/14
Very expensive as couldn't print own label as my printer has broken, seems parcel force can charge what they want if you can't print
10/12/14
Quick and painless, just as it should be - but sometimes isn't! First time with PM - will use again and recommend. Thanks!
10/12/14
Asked for next day collection and 24 hour delivery - did exactly that. Very pleased, thanks.
10/12/14
Process of collecting parcel worked well
10/12/14
excellent service - parcel collected tues pm in UK - received in France on friday - superb!
10/12/14
Good polite collection and delivery , thank you
10/12/14
brilliant service as always
10/12/14
All good picked up and delivered as discribed
10/12/14
Very pleased, the cheapest I found anywhere, I dont post many items but will defiantly use Parcel Monkey again when I do!
10/12/14
No comment left by this customer.
10/12/14
Driver has incorrect paperwork: luckily I spotted him going to the wrong house
10/12/14
reasonable price, quick delivery
10/12/14
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