We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
Loyalty scheme
14/12/14
No comment left by this customer.
14/12/14
Parcel collected on booked day and delivered next day. Thank you.
14/12/14
From Yorkshire to South Germany in 4 days. Excellent! I really like the tracking functionality.
14/12/14
No telephone contact number
14/12/14
As advertised - collected and delivered next day. Would appreciate pick-up window, though.
14/12/14
Very quick and efficient service
14/12/14
No comment left by this customer.
14/12/14
Fantastic as always!
14/12/14
Parcel collected on agreed time,price was very reasonable as compared to other couriers ,fast delivery time to destination
14/12/14
Item wasn't collected on day arranged, tracking never actually worked
14/12/14
Very satisfied with the service received
14/12/14
The parcel was picked up and delivered on time at a fraction of the price quoted elsewhere. Excellent service!
14/12/14
easy to book. arrived within described time :)
14/12/14
package has not arrived and is not trackable , according to your website, please get in touch with me ASAP
14/12/14
No comment left by this customer.
14/12/14
N.E. Scotland pick up at 9.30am and driver provided the labels, next day delivered to my daughter N.E. England at 2.30pm, easy and efficient
14/12/14
suberb service
14/12/14
up to now i have not received my parcel and when i go tracking there is no infromation. I am very disappointed as i paid for a 48 hour expr
14/12/14
You missed transferring key information (phone number and extra information) to parcel force, so they were unable to collect or contact me.
14/12/14
No comment left by this customer.
14/12/14
Excellent service
14/12/14
Item delivered to Italin in 4 working days. Very quick, reliable service. I'll recommend it and use it again.
14/12/14
Thank you for your services the only thing I would off liked to have had the services off tracking my parcel
14/12/14
maybe don't leave questions sitting there for several days before getting to them whilst sending us 'we're busy' autoreplies
14/12/14
yes they came on the day they said to pick my parcel up used them last year & will use them agin sending to australia cheper than post
14/12/14
No comment left by this customer.
14/12/14
No comment left by this customer.
14/12/14
Great service , and great price , From Chester uk to Cairns Australia in 6 days . Parcel Monkey £46 Post Office £99 , no brainer
14/12/14
No comment left by this customer.
14/12/14
Pickup day late,parcel left on drive to be picked up told you tried 3 times to collect untrue,4 emails to you for up date no replys
14/12/14
No complaints, very good service, item got delivered safely
14/12/14
No comment left by this customer.
14/12/14
Very good.
14/12/14
No comment left by this customer.
14/12/14
Pick up & delivery schedules are faultless,1st class service to any destination all over the world.
14/12/14
All ran smoothly, as booked.
14/12/14
Gross inefficiency
13/12/14
it was supposed to get picked up on friday and is now getting picked up on monday. got told on the day.
13/12/14
Perfect transaction for my two parcels, national & international. Will use & recommend again.
13/12/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
