We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
the website is very user friendly-great service!!
13/12/14
fantastic service
13/12/14
very pleased with the service that you offer, I would recommend you to friends and use you again.
13/12/14
No comment left by this customer.
13/12/14
use city link with parcel monkey
13/12/14
Super fast, great value for money and very reliable. Great!
13/12/14
send a courier when i book one
13/12/14
It would be beneficial to have timed collections and delivery slots like DPD
13/12/14
Terrible service over 24hrs late on an exit day delivery. I won't use again, we wasted a whole day waiting for a collections hat never happe
13/12/14
No comment left by this customer.
13/12/14
Seemless!
13/12/14
No comment left by this customer.
13/12/14
Great service! Price good, collection good and 2 days delivery to Germany. Thanks!
13/12/14
Great service but my post office wanted proof of purchase so I had to go home and print off proof - they said they hadn't done this before?
13/12/14
Excellent service all round. Compilation of pro-forma invoice took a couple of attempts as there were a number of items to load.
13/12/14
No comment left by this customer.
13/12/14
Again very good service, slight delay but that's Christmas, so still happy with good job done.
13/12/14
Best price I could find and collected on the day specified and delivered undamaged to the US within three days as per the service chosen.
13/12/14
Everything was efficient, well priced and as you stated. Can't see how you could improve it. Thank you.
13/12/14
the best service
13/12/14
One of the two packs, containing a framed photo, arrived with the broken glass
13/12/14
No comment left by this customer.
13/12/14
Have used this company at least 300 times. Never had a problem. Brilliant. Keep it up Parcel Monkey!
13/12/14
Great job on record time
13/12/14
It would have been nice to know if the pick up was going to am or pm
13/12/14
No comment left by this customer.
13/12/14
Great reliable service as always!!!!
13/12/14
excellent service. recommend A***
13/12/14
Reliable pickup and speedy delivery
13/12/14
Parcel not collected on the day. No message given as to what would happen next. Took it to the depot myself to avoid delay for my customer
13/12/14
there is not alot you could do to be better,item picked up on the day arranged ,and delivered to Rome 4 days later,good enough 4 me that is
13/12/14
Brilliant again,my parcel was picked up promptly and delivered to Norway in 3 days.Will use every time,and recommend to everybody.
13/12/14
No comment left by this customer.
13/12/14
No comment left by this customer.
13/12/14
You lost my parcel !!! Lwh53996
13/12/14
Picked up as arranged, delivered as arranged. Can's ask for more. Thank you
13/12/14
serivce cannot fault in any way, would use again
13/12/14
Good choice of prices and carriers, very slick all went well. The one thing I would like is a text regards a smaller 2hr collection window
13/12/14
No comment left by this customer.
13/12/14
No comment left by this customer.
13/12/14
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