We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,751 reviews.
No comment left by this customer.
10/12/14
Parcel was collected on day stated, I would appreciate a text advising me of a morning or afternoon collection though. Recommend service.
10/12/14
Would be helpful if there was a contact number so could actually speak to someone.
10/12/14
Amazing service highly recommended
10/12/14
No comment left by this customer.
10/12/14
Your service was excellent the parcel arrived in NZ in less than a week. Collection was in less than 24 hrs from order being placed. Brill
10/12/14
Fantastic service
10/12/14
No comment left by this customer.
10/12/14
You collect 2 Items and I expected from your service to deliverd in the some day 2 items together, no 1 items fryday,other monday.
10/12/14
parcel was picked up a day late
10/12/14
on time for collection helped find the right courier for me as i dont have printer delivered in eccellent condition thanks
10/12/14
Picked up promptly and delivered well within timescale. Ony personal contact showed excellent customer service skills
10/12/14
No comment left by this customer.
10/12/14
My wife had to wait in all day as you could not give us a collection time. Collection was finally done at 6pm !! We won't use you again
10/12/14
Let down on delivery. Costly in time, effort & money to rectify but Parcel Monkey accept no responsibility. Won't use again.
10/12/14
I can see the green 'Delivered' sign against all the 16 parcels which were collected on Monday. So I am a happy customer.
10/12/14
Very simple and reliable. You did what you said you would do. Thanks
10/12/14
No comment left by this customer.
10/12/14
The form was straightforwardto fill in. A pity I picked Parcelforce as it is taking a long time to deliver
10/12/14
No comment left by this customer.
10/12/14
No comment left by this customer.
10/12/14
Very easy to do and cheaper than going to the post office.
10/12/14
Thank you for making the sending of an ackward sized parcel so simple!
10/12/14
I found for some reason that the form thought i was sending three parcels when i was only sending two!.
10/12/14
It was an easy process to find the cost. The parcel was co
10/12/14
No comment left by this customer.
10/12/14
No comment left by this customer.
10/12/14
No comment left by this customer.
10/12/14
No comment left by this customer.
10/12/14
to date my only problem has been contacting you when a parcel has been lost
10/12/14
Good pick on day and a few days over delivery which is good as the time of the year
10/12/14
No comment left by this customer.
10/12/14
No comment left by this customer.
10/12/14
No comment left by this customer.
10/12/14
Good service, quick and easy online process.
10/12/14
printing the labels was a nightmare!!! download pdf that works would be helpfull!!!
10/12/14
The delivery was really fast. I am happy with it.
10/12/14
Parcel was delivered late, and everything in the package was broken, despite it being packed extremely carefully
10/12/14
No comment left by this customer.
10/12/14
delivery was 4 days late, package went "missing" for some time. Finally arrived on a day it wasnt due.
10/12/14
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