We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,023 reviews.
parcel delivered as expected at a reasonable cost
26/10/15
Its terrible! I wont use this company anymore!
26/10/15
Its terrible! I wont use this company anymore!
26/10/15
Its terrible! I wont use this company anymore!
26/10/15
Sent a package with them when it arrived 5 days later the contents were totally smashed beyond recognition the parcel had been packed carefully with bubble wrap. My customer said it looked as if the box had been ran over. Parcel monkey not interested no customer service response please save your money and use parcel force who are more expensive but handle their parcels efficiently.
26/10/15
Sent a package with them when it arrived 5 days later the contents were totally smashed beyond recognition the parcel had been packed carefully with bubble wrap. My customer said it looked as if the box had been ran over. Parcel monkey not interested no customer service response please save your money and use parcel force who are more expensive but handle their parcels efficiently.
26/10/15
Sent a package with them when it arrived 5 days later the contents were totally smashed beyond recognition the parcel had been packed carefully with bubble wrap. My customer said it looked as if the box had been ran over. Parcel monkey not interested no customer service response please save your money and use parcel force who are more expensive but handle their parcels efficiently.
26/10/15
turned up not on time, but a day earlier than was expected.
very happy with the service. many thanks
26/10/15
turned up not on time, but a day earlier than was expected.
very happy with the service. many thanks
26/10/15
turned up not on time, but a day earlier than was expected.
very happy with the service. many thanks
26/10/15
Parcel Monkey are great value for heavier deliveries on the Parcelforce 24 service. Later booking time than other brokers means they are the best choice for me when orders are placed with us later in the day.
26/10/15
Parcel Monkey are great value for heavier deliveries on the Parcelforce 24 service. Later booking time than other brokers means they are the best choice for me when orders are placed with us later in the day.
26/10/15
Parcel Monkey are great value for heavier deliveries on the Parcelforce 24 service. Later booking time than other brokers means they are the best choice for me when orders are placed with us later in the day.
26/10/15
Thank you. Easy to book. Picked up and delivered safely. Thank you
26/10/15
Thank you. Easy to book. Picked up and delivered safely. Thank you
26/10/15
Thank you. Easy to book. Picked up and delivered safely. Thank you
26/10/15
easy to arrange, collected and delivered, so easy
26/10/15
easy to arrange, collected and delivered, so easy
26/10/15
easy to arrange, collected and delivered, so easy
26/10/15
Used Parcel Force via Parcel Monkey. UK to US. I was told "2-4 days" delivery. 6 days later, nothing, no parcel shown at other end. And when I go to Parcel Forces website to track my order, the tracking system is always "unavailable". Very disappointing for me and the recipient.
25/10/15
Used Parcel Force via Parcel Monkey. UK to US. I was told "2-4 days" delivery. 6 days later, nothing, no parcel shown at other end. And when I go to Parcel Forces website to track my order, the tracking system is always "unavailable". Very disappointing for me and the recipient.
25/10/15
Used Parcel Force via Parcel Monkey. UK to US. I was told "2-4 days" delivery. 6 days later, nothing, no parcel shown at other end. And when I go to Parcel Forces website to track my order, the tracking system is always "unavailable". Very disappointing for me and the recipient.
25/10/15
Real grand and cheap service
25/10/15
Real grand and cheap service
25/10/15
Real grand and cheap service
25/10/15
Good services, fast reaction.
25/10/15
Good services, fast reaction.
25/10/15
Good services, fast reaction.
25/10/15
I have total 4 boxes but they delivered 2 first then 1 then but another 1 I am still waiting its been 5 working days already
25/10/15
I have total 4 boxes but they delivered 2 first then 1 then but another 1 I am still waiting its been 5 working days already
25/10/15
I have total 4 boxes but they delivered 2 first then 1 then but another 1 I am still waiting its been 5 working days already
25/10/15
parcel picked up on arranged day and delivered to Mexico 4 days later... Would not hesitate to use again .. Thanks for your great service
25/10/15
parcel picked up on arranged day and delivered to Mexico 4 days later... Would not hesitate to use again .. Thanks for your great service
25/10/15
parcel picked up on arranged day and delivered to Mexico 4 days later... Would not hesitate to use again .. Thanks for your great service
25/10/15
Delivery was completed promptly and efficiently. Tracking updates were correct and has no issues with booking the shipment. Would recommend and use again.
25/10/15
Delivery was completed promptly and efficiently. Tracking updates were correct and has no issues with booking the shipment. Would recommend and use again.
25/10/15
Delivery was completed promptly and efficiently. Tracking updates were correct and has no issues with booking the shipment. Would recommend and use again.
25/10/15
I was expecting delivery on Friday however I am still waiting.
25/10/15
I was expecting delivery on Friday however I am still waiting.
25/10/15
I was expecting delivery on Friday however I am still waiting.
25/10/15
