We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 190,731 reviews.
excellent service and value for money
29/09/10
facility to leave message for collection (att the driver )available characters Are insufficient.I could not even say if not in ---- -- -----
29/09/10
I was left wondering if my parcel would be collected. I will give you guys another go and maybe a bit quicker on uplift this time.
29/09/10
very good
29/09/10
Great service, will use again, Thanks
29/09/10
Very good service although I was nervous about using it first off. It seems a bit impersonal. Excellent value though, glad I went ahead!
29/09/10
No comment left by this customer.
29/09/10
good job
29/09/10
No comment left by this customer.
29/09/10
brilliant service well impressed thanks
29/09/10
No comment left by this customer.
29/09/10
Getting better support when a delivery is not collected and it is logged as a missed collection when they never turned up.
29/09/10
I HAVE FOUND THIS SERVICE EXCELLENT AND HAVE TOLD EVERYONE ABOUT IT ITS FANTASTIC
29/09/10
No comment left by this customer.
29/09/10
great service, many thanks..Darren.
29/09/10
No comment left by this customer.
29/09/10
Very poor service paid for same day delivery but wasn't picked up for two days
29/09/10
great service and price,we now send over 20 parcels a week using parcel monkey
29/09/10
User-friendly, clear website, very competitive prices, good collection timescales & delivered on time (I believe). Excellent Service A++
29/09/10
Shipping label arrives very quickly after payment. Parcels picked up and delivered as promised
29/09/10
Item was badly damaged in transit.
29/09/10
No comment left by this customer.
29/09/10
paying for next day deliverly and not getting it,broken parcels been delivered,lack of respone from parcel monkey
29/09/10
collected as planed, very satisfied, thank you!
29/09/10
Excellent service, easy to book, and a competitive price. Very satisfied customer. Will definitely use again.
29/09/10
Overall pleased with service. Some improvments on the site dont always help eg having to adjust the sizes for printing labels
29/09/10
No problems, thanks.
29/09/10
Fantastic, very quick. Thank you!
29/09/10
excellent , very efficient
29/09/10
No comment left by this customer.
29/09/10
Excellent service - yet again ! Many thanks
29/09/10
more space for courier notes please
29/09/10
service great,easy to use,goods arrived on time and handled with care huge thankyou!!
29/09/10
Inform people that when paying by debit card, this is done through paypal. I was refreshing the page trying to find a card icon to click on
29/09/10
please allow more space for notes to courier
29/09/10
If you had a telephone contact centre it would help. Also - if you handle long cartons - 2-3 metres in length.
29/09/10
My parcel has not been picked up 5 days later!!
29/09/10
You got two of my items and they were delivered broken i have two cases open
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
