We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 202,495 reviews.
No problems or issuses.
15/03/11
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15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
you are a credit to your industry and will use you much more in the future
15/03/11
Very efficient, good price, would use again
15/03/11
best courier service there is i used them for over a year and recommend them
15/03/11
Thank you, thank you, thank you for your long term business!
No comment left by this customer.
15/03/11
I am very impressed with the service I have had lately, thank you. You have redeemed yourselves!
15/03/11
Thanks for giving us another go. We have one of the best service levels in the industry so keep the bookings coming!
Date of collection was entered as a Thursday, courier turned up two days early
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
the service was very good and no problems occurred with booking the collection
15/03/11
No comment left by this customer.
15/03/11
When I placed the order I had no access to a printer, so I had to phone for advice about labels - maybe you could add some notes?
15/03/11
Ideal if you could give better time scale on delivery collections
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
Really good price offered and wonderful service where you come to me! I will definately choose you again.
15/03/11
Thank you, I'm glad to hear you're enjoying using the service.
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
Prompt pickup, quick delivery despite recipient's long absences. Very efficient company, plus very clear website. Excellent.
15/03/11
Thank you very much, we're always improving so keep coming back to see what more we can offer :)
Several packages sent through Parcelmonkey, no single problem- always on time,tracking provided and - really good price! Thank you!
15/03/11
You're welcome, thanks for all the bookings!
All worked very well!! Thanks
15/03/11
i have not been able to track this parcel,no response from email enquiry regarding this matter,i just want to know where the item is.
15/03/11
Our Response: As specified when booking, online tracking is not available for Nightfreight shipments. To track, please call the number found in your account next to the confirmed booking.
No comment left by this customer.
15/03/11
very reliable service and happy with my price i paid and the delivery thankyou
15/03/11
Excellent sevice, item delivered within 24 hrs, to the other end of the country!
15/03/11
1st time user. Expecting e-mail with tracking #, as . Did not receive one. Eventually found it by logging in.
15/03/11
Our Response: Thanks for your suggestion, we'll look to improve by sending this information to our customers in future.
No comment left by this customer.
15/03/11
timing was perfect
15/03/11
EVERYTHING WENT TO PLAN THIS TIME !
15/03/11
Excellent and hassle free
15/03/11
picked up on time and delivered fast, thanx
15/03/11
great will use again thanks
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
No comment left by this customer.
15/03/11
Agin Collect with promblems and delivered the next morning+++++++++++++++++++++++
15/03/11
