We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 199,934 reviews.
Very good service, thank you.
04/02/11
grand as owt
04/02/11
I am satisfied
04/02/11
great service this time round. thank you.
04/02/11
No comment left by this customer.
04/02/11
very quick for collection, very good price
04/02/11
No comment left by this customer.
04/02/11
improoved
04/02/11
never pick up first time been using monkey parcel 4 sometime 1st time happened
04/02/11
No comment left by this customer.
04/02/11
courier didnt turn up for 3 working days which made our customers wait additional time which is unacceptable. wont be using ukmail again!
04/02/11
No comment left by this customer.
04/02/11
No comment left by this customer.
04/02/11
The service was as promised for collection and delivery.
04/02/11
Was suprised that same day pick up and next day delivery was arranged so quickly, and worked very well. Very happy!
04/02/11
No comment left by this customer.
04/02/11
Simple booking process, good price, effective service. Everything else is irrelevant - well done and thank you!
04/02/11
No comment left by this customer.
04/02/11
very goo service, will use again
04/02/11
No comment left by this customer.
04/02/11
My First parcel via your service and City link. I was most impressed with your website and prices. City links delivery was excellent
04/02/11
Really easy, and a reliable service. Quick collection and varied courier selection. Very pleased overall thankyou
04/02/11
Great service on your part, no problems, I must be the last pick up as collected very late, but I suppose someone has to be last.
04/02/11
No comment left by this customer.
04/02/11
tracking didn't work to start with, but did later. I signed up via Topcashback, will I get this incentive back?
04/02/11
No comment left by this customer.
04/02/11
good job
04/02/11
No comment left by this customer.
03/02/11
excellent service as usual
03/02/11
good price fast service
03/02/11
A good service that I would be happy to recommend to others.
03/02/11
Didnt collect on allocated day so had to inform my customers, then didnt collect 2 days later. Had to call to arrange pickup.:-(
03/02/11
Very reliable, cheap and have never let me down
03/02/11
Excellent service as usual.
03/02/11
UKMail was fine.
03/02/11
My business depends on Parcel Monkey's cheap next Day Delivery, Using it Daily for over a year with City-Link and it's just Fantastic
03/02/11
No comment left by this customer.
03/02/11
deffinatley would've liked a preferred pick up time. had to take a day off work because did not know when the pick up was.
03/02/11
sevice was great only problem is labels takes to long to come through for printing.had to wait till the morning to print them.
03/02/11
three parcels to collect, had to wait in for three full days as not collected when promised! very unhappy indeed!! I lost business!!!
03/02/11
