We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 199,934 reviews.
Brilliant service and tracking facilities. I will continue to use this service for a long time to come!
03/02/11
Excellent service Parcel was picked up the following morning
03/02/11
No comment left by this customer.
03/02/11
i requested pick-up time bet 11:30 & 2:30. At 3:30 I rang and was informed it would be collected at 4pm. It was collected at 4:40pm
03/02/11
Collection was booked for 28 Jan, but in fact it took place on the 2 FEb
03/02/11
THE SERVICE IS FANTASTIC. THANKS
03/02/11
No comment left by this customer.
03/02/11
Would help if you could inform collection time of am or pm.
03/02/11
No comment left by this customer.
03/02/11
very good service yet again
03/02/11
No comment left by this customer.
03/02/11
A1 service Good Value
03/02/11
No comment left by this customer.
03/02/11
No comment left by this customer.
03/02/11
No comment left by this customer.
03/02/11
Not sure why you've made changes to the booking as the preferred collection time has been removed?
03/02/11
fast efficient service. collection driver courtious and friendly.
03/02/11
No comment left by this customer.
03/02/11
No comment left by this customer.
03/02/11
Fantastic Service.
03/02/11
No comment left by this customer.
03/02/11
No comment left by this customer.
03/02/11
No comment left by this customer.
03/02/11
fantastic value will use again
03/02/11
Did not turn up on planned day.Driver left a note, was in all day no note no phone call. Cant call parcel monkey as phone link does not work
03/02/11
Great delivery service, delivered on time and everything was intact even the fragile items thanks so much
03/02/11
Parcel arrived damaged with a broken item inside, My first disappoint ment
03/02/11
excellent service . got it 9:30 on saturday for just GBP11 , insured, Lovery.!!!!!!!!!
03/02/11
No comment left by this customer.
03/02/11
very good thanks
03/02/11
Excellent Service
03/02/11
The tracking information was never updated so we could not check the parcels progress
03/02/11
Last parcel was fine but the one before was not and it took 2 weeks to get a unsatisfactory answer to my question
03/02/11
No comment left by this customer.
03/02/11
I wanted to go with City Link because my driver who delivers to me is a star! Graham Vinnicombe talked me through the whole process.
03/02/11
The collection was not collected on the arranged day! I had to call the courier a few times-it was then picked up the next day
03/02/11
Parcel was uplifted within an hour of place the order. Great service at a great price.
03/02/11
No comment left by this customer.
03/02/11
Nothing special - Problem: When you get quote site doesn't take postcode at the start so offers unsuitable services.
03/02/11
Used a no. of times now, great service, improved even further now, easier to book and cheaper so will carry on using, keep it up, cheers
03/02/11
