We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,494 reviews.
didn't collect the parcel on the day specified, it was 1 day late
09/04/12
No comment left by this customer.
09/04/12
No comment left by this customer.
09/04/12
Very good service with a very good price! Thank you!
09/04/12
great service - would be good to offer cheaper options as well - all were next day and were slightly more than I wanted to spend.
09/04/12
No comment left by this customer.
09/04/12
No comment left by this customer.
09/04/12
very efficiant and a competative price
09/04/12
all was done as promised, collection and deilvery at a very good price! very happy
09/04/12
very good service
09/04/12
No comment left by this customer.
09/04/12
Very good service...& really cheap tooo....I love it
09/04/12
N Additional comments to make, very happy with service.
09/04/12
Ok service buy expensive and put up price without warning
09/04/12
Our Response: We are sorry but we still provide the best City Link prices despite their recent increase for the first time in 3 years.
No comment left by this customer.
09/04/12
No comment left by this customer.
09/04/12
No comment left by this customer.
09/04/12
It's the my 1st time using parcelmonkey but I'm happy to recommend you, so far great service. Thanks!
09/04/12
Thank you for making your first order with us.
Quick, courteous - no problems
09/04/12
No comment left by this customer.
09/04/12
very good top class service but some time delays due to lazy service.
09/04/12
I paid for a delivery to arrive before 12 and it arrived after 2 which spoiled part of my sons 6th birthday.
09/04/12
Our Response: On behalf of the courier concerned sorry and we will refund you for the timed service that you paid for.
a txt to say its been delivered
09/04/12
Great service. Would recommend.
09/04/12
fantastic service yet again. Many Thanks
09/04/12
Your price has gone up and I'n not using you anymore.
09/04/12
Our Response: We are sorry but we still provide the best City Link prices despite their recent increase for the first time in 3 years.
excelent service brill price delivered in 24 hours thanks
09/04/12
Picked up when stated and delivered on time. Brilliant!
09/04/12
Paid for next day delivery - not delivered - on van for today 10th, customer very angry said no card has been left
09/04/12
No comment left by this customer.
09/04/12
Superb!
09/04/12
excellent service ! did exactly what it said on the tin !
09/04/12
No comment left by this customer.
09/04/12
prices are going up and up... budget no more.... and no Paypal... will have to start shopping around for another parcel company...
09/04/12
Our aim is to keep prices as low as possible but if the couriers raise them then we also have to.
No comment left by this customer.
09/04/12
ok service.
09/04/12
excellent
09/04/12
Excellent service!
09/04/12
Very easy to deal with. nice and polite pick up
09/04/12
So far I am very happy with the service/prices I'm receiving. Thanks very much.
09/04/12
