We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 202,497 reviews.
Have no complaints yet again another great transaction. Picked up the agreed date and delivered next day
14/03/11
Thanks for your compliments!
No comment left by this customer.
14/03/11
Great Service door to door, Great value, I'll never go back to Royal mail now
14/03/11
quick delivery, picked up on day i booked
14/03/11
Good value for money, I have used Parcel Monkey on several occassions and found the service to be excellent
14/03/11
A1 as always
14/03/11
No comment left by this customer.
14/03/11
No comment left by this customer.
14/03/11
Great service. Definately would recommend. Thanks.
14/03/11
Excellent service,would recommend and will definitely use again!
14/03/11
No comment left by this customer.
14/03/11
Courier lost my package. It turned up eventually, but not the kind of service I would expect.
14/03/11
great service collected ok and delivered ok, perfect service all round thanks will use again
14/03/11
hi
14/03/11
I found your service excellant. The web site is easy to navigate and understand. Top marks and I will recommend.
14/03/11
No comment left by this customer.
14/03/11
Superb as always
14/03/11
today it has almost been impossible to login, but working a bit better now. collection came before labels were ready to print
14/03/11
Our Response: Sorry to hear you were having problems. Our servers were suffering a little with very high volumes of bookings, we've now invested in more servers and the issues are resolved.
Great service best prices no complaints at all will use again x
14/03/11
my packages were delivered a day late -, they were exhibition stands for a one day event, I would like a refund
14/03/11
No comment left by this customer.
14/03/11
excellent as ever
14/03/11
very good, as far as I'm aware the recipient got their stuff. Easy web site, good rates, timeous pickup.
14/03/11
No comment left by this customer.
14/03/11
Very Good. Good communication. Fast pick up and Delivery. Very Reasonably Priced
14/03/11
Shocking that they do not have a contact number and don't bother to answer emails.
14/03/11
Our Response: All communications to and from Parcel Monkey are available in the 'Support Centre' view of your account after logging in.
All good here.
14/03/11
All went very well++++++++++++++++
14/03/11
A very good service with value for money. Thank you.
14/03/11
Couldn't be better unless it was free.
14/03/11
No comment left by this customer.
14/03/11
No comment left by this customer.
14/03/11
Excellent Service, Many Thanks
14/03/11
Excellent prices and really fast online labels. Have recommended to friends as i wouldn't use anyone else. Jayne x
14/03/11
please contact me this parcel was badly damaged upon receipt
14/03/11
Our Response: Sorry to hear your item was damaged. Please contact our team who will be happy to assist you in filing a claim request.
No comment left by this customer.
14/03/11
i cant think of any thing every thing is great with your services
14/03/11
a bit dissapointed as expect for my recent parcel to be delivered by the 13/03/11 but didn't happend.other then that very good service
14/03/11
No comment left by this customer.
14/03/11
No comment left by this customer.
14/03/11
