We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,256 reviews.
great service always pick up on day they said.
26/03/12
Delighted with the service and good value too...thank you very much ! !
26/03/12
great service, collections made in good time, will use service again
26/03/12
Very fast and efficient service easy to use will use this service again thanks
26/03/12
very pleased - thankyou
26/03/12
No comment left by this customer.
26/03/12
No comment left by this customer.
26/03/12
time window far too long. 1 or 2 hour arrival time is given by other services, as well as a phone call prior to arrival
26/03/12
Generally good, would have been nice to have any indication of timing for collection and delivery, but really great value even so.
26/03/12
No comment left by this customer.
26/03/12
No comment left by this customer.
26/03/12
No comment left by this customer.
26/03/12
Excelent service, on time, smooth transaction, just as it should be! Thank You!!
26/03/12
Very confusing tracking history suggesting that parcel was collected then 1 hour later goods were not available when driver tried to collect
26/03/12
No comment left by this customer.
26/03/12
Don't use Courier as there customer service is rubbish. They never collect on time and are rude about it. I will only use parcel force.
26/03/12
No comment left by this customer.
26/03/12
No comment left by this customer.
26/03/12
Great service for a better price than anyone else. Brilliant! Keep it up.
26/03/12
No comment left by this customer.
26/03/12
Great service....Will be using again !!!
26/03/12
No comment left by this customer.
26/03/12
A wire brush broom was gaffer taped very securely to the package and you managed to lose it. No explanation/apology offered.
26/03/12
collection was cancelled, we had to call courier to tell them it wasn't to get them to collect, not good when our customers expect their del
26/03/12
No comment left by this customer.
26/03/12
No comment left by this customer.
26/03/12
the service seams easy to use and not to much time to sort the collection out
26/03/12
Website error handling sucked but delivery service good.
26/03/12
No comment left by this customer.
26/03/12
No comment left by this customer.
26/03/12
Excellent service
26/03/12
No comment left by this customer.
26/03/12
parcel not collected on the day. Not collected the next day. Collected third day after my complaining. No apology.
26/03/12
Great service,
26/03/12
Collected on time and delivered the next day - good value too.
26/03/12
Picked up on time - delivered on time - perfect!
26/03/12
No comment left by this customer.
26/03/12
excellent service thank you x
26/03/12
No comment left by this customer.
26/03/12
reduce prices as you are no longer the br
26/03/12
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