We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,282 reviews.
Excellent service
26/03/12
No comment left by this customer.
26/03/12
Parcel monkey service great though city link failed to turn up to collect parcel
26/03/12
yet again another good experience
26/03/12
Thanks again for great service
26/03/12
collection time am/pm needs to bo advised
26/03/12
First time I have used the service...very impressed....
26/03/12
Please try to keep your costs down as I am only sending low value items and cannot ask too much for courier service thanks Martin.
26/03/12
Good service
26/03/12
Thank you, great service, left me a little worried as was not given a receipt and was unable to contact you as there was no telephone no.
26/03/12
No comment left by this customer.
26/03/12
Lower your prices, gone from £7 per parcel to £9 per parcel RIP OFF
26/03/12
Parcel collected and delivered as promised. No issues or hassels. Great service and I will use it again.
26/03/12
Fantastic service as always
26/03/12
good service. city link collected & delivered as advertised. impressive service. regards
26/03/12
Everything went well
26/03/12
No comment left by this customer.
26/03/12
No comment left by this customer.
26/03/12
Started using you but now need to look elsewhere as you have increased your prices
26/03/12
nothing to improve!
26/03/12
No comment left by this customer.
26/03/12
Items couriered by Courier are thrown about & arrive damaged too often. It is impossible to pack my fragile items well enough to prevent.
26/03/12
A box to leave notes of directions to the driver
26/03/12
No comment left by this customer.
26/03/12
the only fault i can find, is it would be good to have a timed delivery or a way for the collection driver to contact me as i am always out
26/03/12
No comment left by this customer.
26/03/12
great service always pick up on day they said.
26/03/12
Delighted with the service and good value too...thank you very much ! !
26/03/12
great service, collections made in good time, will use service again
26/03/12
Very fast and efficient service easy to use will use this service again thanks
26/03/12
very pleased - thankyou
26/03/12
No comment left by this customer.
26/03/12
No comment left by this customer.
26/03/12
time window far too long. 1 or 2 hour arrival time is given by other services, as well as a phone call prior to arrival
26/03/12
Generally good, would have been nice to have any indication of timing for collection and delivery, but really great value even so.
26/03/12
No comment left by this customer.
26/03/12
No comment left by this customer.
26/03/12
No comment left by this customer.
26/03/12
Excelent service, on time, smooth transaction, just as it should be! Thank You!!
26/03/12
Very confusing tracking history suggesting that parcel was collected then 1 hour later goods were not available when driver tried to collect
26/03/12
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