We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,751 reviews.
parcel late
20/03/12
great service but price increase is ofputting as still many cheaper couriers on net
20/03/12
Parcelforce failed to collect, could not contact PM as message said tel num not available. Called Parcelforce direct to arrange collection
20/03/12
very efficient will definately use again, price was great too!
20/03/12
No comment left by this customer.
20/03/12
No comment left by this customer.
20/03/12
No comment left by this customer.
20/03/12
Fast efficient and cheap. fab!
20/03/12
Still waiting for one to be collected!
20/03/12
Very good as usual
20/03/12
great service allways reliable
20/03/12
Booked order on the 13th of March. Two days later spoke with Courier who had to re-book it. Paid for next day didn't get it.
20/03/12
No comment left by this customer.
20/03/12
sorry guys you missed the collection day.
20/03/12
Everything was excellent. One thing that You can improve is giving the eta for collection, for example 09-15 or 15-20.
20/03/12
one parcel was not collected
20/03/12
fast efficient and fexible
20/03/12
I have not had any problems, the service is very good. I will continue to use your service in the future.
20/03/12
good service but since putting up your prices I will be using another courier
20/03/12
COURIER WAS 2 DAYS LATE
20/03/12
No comment left by this customer.
20/03/12
great, thank you
20/03/12
No comment left by this customer.
20/03/12
Nightmare sending shipping label as attachment to sender. I provide email address of sender so you can send direct but fail to do so, why?
20/03/12
An excellent service.
20/03/12
No comment left by this customer.
20/03/12
No comment left by this customer.
20/03/12
No comment left by this customer.
20/03/12
Cheers Great as always ++++++++++:)
20/03/12
An a.m. or p.m. pick-up email would have been good. Waited in all day for a 6pm pick-up!
20/03/12
as usual, great service
20/03/12
No comment left by this customer.
20/03/12
As I am in Beckenham I hoped pick up would be in the morning since city Link have a Beckenham Depot and it was. Excellent
20/03/12
The goods were delivered as promised
20/03/12
No comment left by this customer.
20/03/12
very happy service would have been perfect if a 2 or 3 hour time scale for uplift is given
20/03/12
very good service
20/03/12
GREAT SERVICE
20/03/12
No comment left by this customer.
20/03/12
well priced and fast service
20/03/12
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