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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,891 reviews.
No comment left by this customer.
14/06/12
No comment left by this customer.
14/06/12
The collection was a day late and I had to spend ages on the phone, send an email and still wait till the next day to find out why. Rubbish.
14/06/12
fast and easy way to send parcels and compettive rates will be useing this service on a regular basis hope your site goes from strenght to s
14/06/12
Thank you very much for your future business and your kind words.
overall was a easy and quick collection/delivery thank you
14/06/12
No comment left by this customer.
14/06/12
only improvement i can see is to maybe txt the sender when collection iminent say 1 hr before
14/06/12
We do plan to offer an sms service just as soon as the couriers themselves are in a position to manage it.
No comment left by this customer.
14/06/12
item was damaged in transit and also delivered 2 days late
14/06/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Very good service, only small point to note would be good to have more options without the need of a printer?
14/06/12
Excellent service, no problems and delivery was spot on. Can't ask for more.
14/06/12
Easy to arrange, good service
14/06/12
Paid for Parcelforce 24 and TWICE its arrived late. eBay buyers not happy so I'm out of pocket now as had to refund their postage
14/06/12
Nothing to do with parcel monkey. Parcel force failed to pick up on arranged date. Had to fight for pick up 4 days later.
14/06/12
collect on booked day, hate waiting for nothing
14/06/12
Easy to use and did what was promised. No need to change anything
14/06/12
Great service, if only City link were as easy to deal with!
14/06/12
No comment left by this customer.
14/06/12
No comment left by this customer.
14/06/12
No comment left by this customer.
14/06/12
no problems at all. very pleased. thank you
14/06/12
No comment left by this customer.
14/06/12
Parcel picked up when asked to and delivered within timescale, thank you!!
14/06/12
No comment left by this customer.
14/06/12
brilliant service, I am a customer for life and have akready recommended you to others
14/06/12
That's music to our ears!!
Use parcel monkey for business mail - couriers have always collected and delivered on time. Great Value!!!
14/06/12
Fantastic news, Thanks very much.
Great - easy process online, courier was prompt picking up and delivering, great price.
14/06/12
No comment left by this customer.
14/06/12
No comment left by this customer.
14/06/12
Very polite courier, thank you.
14/06/12
I booked a collection with Parcelforce for collection on the 7/6/12. They didn't collect,then just turned up late on monday 11th to collect.
14/06/12
Great
14/06/12
No comment left by this customer.
14/06/12
parcel collected & delivered as promised; excellent
14/06/12
No comment left by this customer.
14/06/12
As near invisible as I could have hoped. Efficient and unobtrusive.
14/06/12
superb service and £40 cheaper than shiply
14/06/12
That's music to our ears!!
great service thanks
14/06/12
Item was damaged by courier, I have lost out on the item as well as the postage!
14/06/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
14/06/12
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