We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
No comment left by this customer.
04/08/12
your service is excelante the ladys that collects are very nice please keep it up
04/08/12
The ladies that collect don't work for ParcelMonkey but we will always try to do our very best for you too.
great service and easy to use will be using parcel monkey for all my large items. prices are good too
04/08/12
Thanks very much and we think so too!!
Really pleased with whole process from on-line booking, charges, collection and delivery
04/08/12
Fantastic news and we will pass on your praise to Nightfreight.
Used before and will defo be useing again +++AAA+++
04/08/12
Parcel was delivered next day and at less than half the price of the Post Office I will be using you guys again. Many thanks.
04/08/12
Super fast delivery and amazing service!!!!!!!!
04/08/12
No comment left by this customer.
03/08/12
Great price and service.
03/08/12
No comment left by this customer.
03/08/12
Great service, will be using again
03/08/12
Allowing the driver to bring the label to the collection address rather than having to print it would be very useful
03/08/12
Try our new 48hr bag service as not only do you get a label you get the bag too!!
Very cheap service although a txt to notify you when they will
03/08/12
fantastic service, best courier I have ever used and the cheapest also! Won't be using anyone else
03/08/12
That's music to our ears, Thank you very much.
No comment left by this customer.
03/08/12
make your website more efficient, could not print off labels as unable to log in, website malfunction
03/08/12
No comment left by this customer.
03/08/12
No comment left by this customer.
03/08/12
I have been very satisfied with the way the website works and how easy it was to choose a curier and to order on line. Thank you very much.
03/08/12
I ordered next day delivery with Friday collection so expected it arriving Saturday but not delivered until the Monday morning
03/08/12
If you want a Saturday delivery this option is available on our quote page. "Next day" is next working day as explained throughout the website.
No comment left by this customer.
03/08/12
Recepient does not have a land line and your delivery people "cannot call a mobile". Hello??? This is 2012!...
03/08/12
Our Response: This relates to the International delivery courier in Holland and not our UK staff.
It was good service only a small mistake but other than that the communication i had with Anna and Tessa was outstanding
03/08/12
Thank you and we will pass on your praise to both Anna and Tessa.
There is no status indication to tell me what has happened to this parcel - I need to know URGENTLY from you if it is lost.
03/08/12
Our Response: Tracking shows the item was delivered and signed for on July 31st at 12:15pm
No comment left by this customer.
03/08/12
Collection and delivery on time. Thank you.
03/08/12
No comment left by this customer.
03/08/12
great to deal with will use every time great price got to be the best out there PARCELMONKEY
03/08/12
the same as always excellent service
03/08/12
Item never picked up!! took too long for an answer, cancelled order, lost business due to late parcel!!
03/08/12
No comment left by this customer.
03/08/12
No comment left by this customer.
03/08/12
No comment left by this customer.
03/08/12
Didn't think was possible x excellent from start to finish and brill price x
03/08/12
parcel been at Gatwick airport for nearly 48 hours.informed 2 to 3 days delivery, today third day and parcel still in UK.No update from parc
03/08/12
No comment left by this customer.
03/08/12
No comment left by this customer.
03/08/12
Arranged through Parcel monkey, collected by Parcelforce (Euro priority) as arranged, delivered to Spain within 48hrs - Couldn't be happier!
03/08/12
Very Happy with the service excellent telephone manner when had query regarding none collection and label issues.Thanks
03/08/12
No comment left by this customer.
03/08/12
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