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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,887 reviews.
happy all round!!
18/06/12
No comment left by this customer.
18/06/12
Only one problem i would have liked to have know what time the parcel would be picked up as i had to stay in all day
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
courier did not turn up on day booked..called next day...required re-booking....new labels....courier arrived at 6pm..no comms from you.
18/06/12
Very happy with pick up service. Would be great if didnt have to print labels myself.
18/06/12
ParcelForce bring their own barcode labels. When using this service ours are just a guide so multiple items don't get mixed up.
No comment left by this customer.
18/06/12
good to deal with fair rates good all round thank you .
18/06/12
a very good speedy operation
18/06/12
No comment left by this customer.
18/06/12
great service, thank you.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
Very happy with the service
18/06/12
No comment left by this customer.
18/06/12
Service could not be improved!
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No hassle, everything worked as it should.
18/06/12
Very good will use you again many thanks
18/06/12
at agreed date, no pickup. I call and complain. I was given a second date. Nobody showed up up until 3pm. only after repeat complaint pick
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
excellent service, good communication, easy to book and track, order delivered in less than 24 hours, I'll be using you again!
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
Good service :-)
18/06/12
No comment left by this customer.
18/06/12
Parcelmonkey is a great booking service, City Link's bad organisation constantly lets you down. Please find an alternative courier!!
18/06/12
Our Response: Watch this space for some new products that may interest you!!
Parcel not picked up on day arranged. But when it was picked up delivery nexy day.
18/06/12
Your workers seem to be doing lots of work for little reward
18/06/12
I am unsure what you mean?
The driver failed to collect on 2 days, the 3rd day after several calls, he claims he just received instructions!
18/06/12
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