We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
No comment left by this customer.
06/08/12
Arrived well within the advertised timescales and intact - it was an LED monitor, not insurable so concerned it could be damaged in transit.
06/08/12
Brilliant!!
1st driver unable to find address, even though address correct on boxes, so next delivery took 3 days.
06/08/12
Our Response: On behalf of the courier concerned please accept our apologies.
No comment left by this customer.
06/08/12
Quick pick up great price
06/08/12
No comment left by this customer.
06/08/12
good value and excellent service well done
06/08/12
No comment left by this customer.
06/08/12
No comment left by this customer.
06/08/12
Excelent service - quick and good value for money
06/08/12
Great Service as ever!
06/08/12
No comment left by this customer.
06/08/12
No comment left by this customer.
06/08/12
No comment left by this customer.
06/08/12
No comment left by this customer.
06/08/12
Only criticism was.. no indication of collection time. Other wise great service..
06/08/12
We would love to provide this but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
excellent, easy transaction all the way
06/08/12
Collection & delivery on time, thank you.
06/08/12
I was happy with the speedy delivery service. Could I suggest a time slot or txt service for pick up though as had to wait in until 4.30pm.
06/08/12
We would love to do that but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Three packages had orders placed and were collected on time, dilivered next day. I had three happy customers for my e-Bay sales
06/08/12
Fantastic news!!
very good service....
06/08/12
No comment left by this customer.
06/08/12
very pleased with service, disapointed that the 10kg bag is still unavailable, although add says coming July 2012
06/08/12
This has been updated to August and should be fully live this Wednesday (8th)
No comment left by this customer.
06/08/12
no problems
06/08/12
Very quick collection and delivery, driver very helpful and polite, first class service, thank you
06/08/12
Fantastic service, as always.
06/08/12
Super service. Will use again for sure. Thank you.
06/08/12
Very good service thank you! However I'd like to be able to edit all the details of a parcel after adding it to the basket! Thanks.
05/08/12
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
On small items you are not competitive
05/08/12
Our Response: Royal mail have the sub 2kg market covered in terms of price unless the item is large. Don't forget you have to go there though and we offer a door to door service!!
Hi, it would be fantastic if there was an option on the address input page to "save to address book"..please consider. Cheers :-)
05/08/12
This is in place already. Check the top of the address details page to see "recent addresses / address look up."
there was no possibility to choose the hours of the picking up
05/08/12
At the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
05/08/12
No comment left by this customer.
05/08/12
Good price and Good service
05/08/12
No comment left by this customer.
05/08/12
excellent service thank you
05/08/12
thank you, as expectations
05/08/12
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