We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,759 reviews.
all good A++
02/08/12
Parcel still hasn't been delivered and our customer is not happy!
02/08/12
Fantastic Service.
02/08/12
No comment left by this customer.
02/08/12
As good as it gets.
02/08/12
Great service - no problems at all.
02/08/12
No comment left by this customer.
02/08/12
Have no comments to make except - great service - deliveries on time, collections great - drivers helpful!
02/08/12
Thank you very much.
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
Great easy site to work quick results. All the stress taken off having to organise big parcels to post. Will use again & again thanks.
02/08/12
no problems did what I wanted thanks
02/08/12
No comment left by this customer.
02/08/12
Excellent from start to finish- by far the best we've come across
02/08/12
Thank you and we think so too!!
Really cheap and quality service would re
02/08/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
02/08/12
another perfect delivery
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
02/08/12
No comment left by this customer.
01/08/12
No comment left by this customer.
01/08/12
No comment left by this customer.
01/08/12
very very quick easy effortless transaction many thanks
01/08/12
top class speed and service worlwide from parcel force top service
01/08/12
Collection failed - no refund issued!
01/08/12
Our Response: Refunds are always issued for a failed collection and are carried out within 7 days.
Great service, good price, didnt have to wait in all day as citylink said it was ok to leave the parcel in my "safe place" outside
01/08/12
No comment left by this customer.
01/08/12
No comment left by this customer.
01/08/12
No comment left by this customer.
01/08/12
Nothing negative to say. All very good. Thanks.
01/08/12
No comment left by this customer.
01/08/12
No comment left by this customer.
01/08/12
Maybe a timed collection but other than that no complaints :)
01/08/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
01/08/12
Citilink did not pick up as scheduled. Did not sign and leave the receipt. Did not log the pickup until they reached their delivery depot.
01/08/12
Our Response: Please accept our apologies for this and we will speak to the courier concerned. Once again sorry.
No comment left by this customer.
01/08/12
No comment left by this customer.
01/08/12
Great service cheapest and did the trick, thanks very much
01/08/12
No problem and thank you very much.
Your service was excellent.That is why I always use you. The driver that picked it up was very polite.It was also easy to track my parcel .
01/08/12
We always advise our customers to get to know their local driver as they will often work around your needs.
Cheap and efficient. Tank you.
01/08/12
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