We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,261 reviews.
No comment left by this customer.
08/08/12
No comment left by this customer.
08/08/12
No comment left by this customer.
08/08/12
I am very happy with your service.Your comms are good and you get on top of any problem straight away. Thank you for a good service
08/08/12
No problem and thank you very much for your bookings.
No comment left by this customer.
08/08/12
For same day collection, it would be good to know by what time must order be placed?
08/08/12
you must be the only company not using paypal, and I would use more if you did
08/08/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
excellent,used parcel monkey several times,would not use anyone else.........
08/08/12
Fantastic news!!
Always seems to be a trouble free service, simple and quick
08/08/12
Excellent service - straightforward and fast. Recommended!
08/08/12
Thank you and it's great to see you will be recommending us.
Fast collection and delivery, perfect service.
08/08/12
No comment left by this customer.
08/08/12
Sorry clicked wrong button last time...very good!!
08/08/12
Our Response: And you have done the same again.........lol
No comment left by this customer.
08/08/12
As of today item has still not been delivered after one week
08/08/12
Our Response: Tracking shows the item was signed for on 03.08.12 at 11:22am
No comment left by this customer.
08/08/12
Citilink driver would not sign receipt and stated package was not insured. Don't want to do business with moaners.
08/08/12
No comment left by this customer.
08/08/12
quick pickup. helped me with a label issue too, no fuss
08/08/12
excellent thanks
08/08/12
No comment left by this customer.
08/08/12
great
07/08/12
Stunningly efficient.
07/08/12
Fantastic Service
07/08/12
Destination address box (overseas) awkward to fill in (boxes are set up like UK address format ie no use)
07/08/12
First collection attempt went to wrong address! However, staff polite, quickly corrected and parcel delivered promptly.
07/08/12
Our Response: Thank you and when things go wrong we try our very best to resolve things quickly.
Pick up and delivery on time
07/08/12
No comment left by this customer.
07/08/12
No comment left by this customer.
07/08/12
No comment left by this customer.
07/08/12
Did not appear that you did not need to print off address despite saying so at start
07/08/12
Great, as ever
07/08/12
Simple to setup, fast reponse and top service
07/08/12
excellent value for money... driver very helpful.
07/08/12
an excellent service .... picked up day stated .....and delivered day stated ....and all at an excellent low price.
07/08/12
ok
07/08/12
No comment left by this customer.
07/08/12
Arrived quickly and safely
07/08/12
No comment left by this customer.
07/08/12
Excellent web site and very quick delivery, could do with an email to confirm delivered though.
07/08/12
We do provide tracking with this service that could confirm that for you.
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